Complaint Review: Alltel Cellular
Alltelalltel Cellular lied to me just to get a contract now im stuck Niles Ohio
*Consumer Comment: Lies, and you KNOW it.
my bill has been between $80 and $160.00. for months now. so i called because i didnt think i was using that many minuted. i was pretty careful about using it after seven and on weekends if i was to make a long call. thay told me when i called that my free minutes at nite didnt start until 9 pm. not 7 pm. ive been calling after 7 pm thinking all this time it was free like the sales girl told me.
so i went to the alltel store where i bought it. i still had the receipt with her name on it. i asked to see her about my free minutes ,,being she told me 7 pm and not 9 pm, oh my god, you would have thought i had snakes crawling out of my ears or something. the way they looked at me. she no longer works here.. so they said. so i proceeded to tell them what i was there for. why would she tell me 7 pm if the free minutes didnt start intil 9 pm. they just laughed and said, yep. she probably did, but we cant do anything about it. call customer service. so i did, they blew me off too.
so if your thinking of getting alltel as a phone provider. dont. even with a contract. they will stil rip you off. and there is nothing you can do about it. jeff.
This report was posted on Ripoff Report on 01/17/2009 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/alltel-cellular/niles-ohio-44446/alltelalltel-cellular-lied-to-me-just-to-get-a-contract-now-im-stuck-niles-ohio-413187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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