• Report: #385037

Complaint Review: Alltel

  • Submitted: Sun, October 26, 2008
  • Updated: Sun, October 26, 2008

  • Reported By:Fargo North Dakota
www.alltel.com Fargo, North Dakota U.S.A.

Alltel Wireless, Alltel Communication improper billing and over charging Fargo North Dakota

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We have consistently been over billed, charged for text messages that were already included in our service and charged different rates for the exact same taxes and fees for each phone. Repeated attempts to resolve and contact Alltel have resulted in them telling us "someone would get back to us" about why the taxes and fees were always inconsistent and over.

We were told it must be "your phones" when we pointed out multiple discrepancies and billing for text messaging that was covered under our plan - and issued a credit for that month. But if we don't watch each month the do it all again and only resolve a small percentage of issues after HOURS of phone calls. Nothing we do resolves this problem.

We would be very happy to join ANY class action lawsuit against alltel regarding improper charges and over billing.

Fargo, North Dakota

This report was posted on Ripoff Report on 10/26/2008 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/alltel/fargo-north-dakota-58104/alltel-wireless-alltel-communication-improper-billing-and-over-charging-fargo-north-dakot-385037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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