Complaint Review: Alltel - Little Rock Arkansas
- Alltel Po Box 79033 Little Rock, Arkansas U.S.A.
- Phone: 800-672-2051
- Web:
- Category: Cellular Phone Companies
Alltel rotten customer service, fraudulent billing, Little Rock Arkansas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Starts with ordering a new phone, phone is no good can not get them to return it,finely do get it returned they will not credit my credit card for refund only would put it put on my Alltel bil. Ordered another phone and am told have to switch my service from cell one to alltel to get better connections and add my circle. My circle took 3 months to set up nobody could figure out why it did not work for me (did not get to take advantage of my circle for the first three months) tuff they said. To set up my circle you have to set up my acount on line, somewhere trying to set up my account somebody punched something saying I do not want a written bil. I have not gotten a monthly statement for three months, still have not 6 months later (they claim they are sending it) I do not get it at this address we have made sure it is the right address many times. Finally got a copy of the first three months billing, now am disputing charges, they claim they can not go back that far. Alltel has been told many times in the last 6 months that my account is not set up the way we were told they have credited my acount for some of theses errors, that are their fault. I have refused to pay my bill now until we can get a written monthly statement, they shut my phone service off 20 days ago for non payment, they are scheduled to shut me down again Saturday, March 3,07. We have made numerous phone calls and e-mails to resolve this isuue in the last 20 days, we can not get anywhere. I have lost my cool a couple of times with trying to get these issues resolved, 6 months of trying is a long time.
Maururs
Barton, North Dakota
U.S.A.
This report was posted on Ripoff Report on 03/02/2007 05:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/alltel/little-rock-arkansas-72202/alltel-rotten-customer-service-fraudulent-billing-little-rock-arkansas-1031804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.