Allumiere Allumiere Cosmetics Health nuts wrinkle serum (listed on my credit card statement) Told me since i had not used the 2 bottles received i could not cancel future shipments Cheyenne Wyoming

 I received 2 shipments of allumiere collagen serum. I was ill and just looked at the contents. The enclosed invoice did not indicate cost or that it was subscription. It did not have company name on the enclosed invoice. On September 19, 2017, I felt better. I checked my visa bill and found that I had been charged $98.41 from healthnutswrinkleserum. The phone number listed on the Visa statement was 866-425-7059 CA. I called the phone number on the Visa bill and asked them who they were. As she was talking, I found the 2 packages of Allumiere collagen serum she was talking about. I told her that I did not remember ordering these items. I said that i was not calling to dispute it. I had decided that I must have ordered it. I order a lot of things online like most people do.

This order confused me because I have no wrinkles. I would understand my ordering an item to reduce under eye puffiness. I do have that. I said that I was calling to cancel any further orders. The consumer sevice person tells me that since I had not used the other 2 bottles I had received I could not cancel. I said that this was America and that I can stop paying for and receiving items that I did not want or use. The conversation was for close to 30 minutes where she is offering me reduced prices for upcoming shipments. She said that I had to use the product to see how it worked. I could then call back on October 20th to let them know how it worked. If I wanted to cancel at that time, we could discuss it more. She was implying that once subscribed, I had to have a reason acceptable to the company.

The responses she gave me became even more stupid. She did not care if I used the product or if I could afford this or that I called to cancel. She was trying to forced me to accept the fact that I had to let them keep sending stuff and my paying. I threatened to call Visa if they charged me anything else. I asked to speak to a manager. She kept talking as though I had not said anything. I told her that her company was a rip off and that they were committing fraud. She became a lawyer at that time. She defined what fraud was. I guess that I was not the first person make that same allegation. She finally realized that I was not going hanging up without her cancelling my account. She put me on hold for a few minutes to cancel the subscription (more mind games). She gave me my cancellation number which I wrote down and repeated to her to make sure that it matched what she said. End of conversation.

Now that I am not as sick as I was before, I can see that this company is a ripoff. No company name, address, city/state information on invoice. No price charged or information about cancelling. The product bottle has "distributed by Allumiere, Cheyenne, WY 82001, 844-811-2874" The number on the Visa bill is different 866-425-7059 CA Customer service hours were listed in Mountain Standard Time. No website. Only email address support@allumierecosmetics.com Whoever owns this company should be found and stopped from doing the things they are doing. The address on the package is: Fullfillment Center, 11661 East 4699th Avenue, Suite C, Denver, CO 80239. Now you know all that I know about this company. Bad!