Allways Moving & Storage Allways Moving & Storage fraudulent actions and billing Moving Company ripoff Chandler Arizona

Thank you for your response, Larry. To begin, Furniture Medic is hired by Allways Moving. Only Allways Moving can authorize Furniture Medic to begin the repair service as Allways will be paying them - I do not hire them separately, unfortunately.

And...that's the crux of the problem. Even though Furniture Medic has called Allways to receive authorization to begin the repairs (as well as we calling Allways numerous times), Allways simply refuses to authroize any repairs. Now, mind you, Furniture Medic has a full report including photos of all the damages that the movers created. Full documentation was also reported and seen by Cliff a manager at Allways, who moved us into our new location.

The "insurance" on the moving form is, indeed, an insurance, which as you know, is simply a contractual agreement that should anything be damaged, up to the amount of insurance purchased to cover a certain amount of cost, the movers will pay. That's why the insurance is there.
In this case, Allways has acted in a fraudulent and negligent manner. I've contacted the Attorney General's office as well as other agencies to look into their deceitful practices.

I do not understand why the moving company has any say in whether the insurance pays off. Did you purchase insurance or just some sort of damage waiver/agreement?

If it was called "insurance" on the contract, then file a complaint with the Arizona Department of Insurance. These creeps may be selling insurance without a license. Your complaint will definitely rattle their cage.

I used to rent trucks and when we offered "insurance" what we were really offering was an agreement that we would not make the customer pay for any damage they did to the truck. We were waiving our right to collect from them. I don't know if your mover really offered insurance or just some sort of agreement to pay for damage to your property.