Complaint Review: Alpha Gas & Electric
Alpha Gas & Electric Huge Increases in Rates after First Year of Service Pomona New York
A G & E is an alternate energy supplier to PSEG in New Jersey. We signed up in late 2012 and were promised at least a 10% discount from PSEG.
For the first 12 months we did indeed receive the promised reductions in both gas and electric rates. In addition, they offer a complete refund of your highest monthly bill during the 12-month period. This they did by check. BUT ...
As soon as we started our second year with them their rates for both gas and electric more than doubled ! I called every month and got little in the way of a plausible explanation and even less of any assurance that their rates would revert back to where they were.
If I project our bills at their current rates and those of PSEG and their current rates over the next 12 months, I would pay at least twice to A G & E. Even after their "highest month refund", we would pay at least 60% more !
Naturally, I have now cancelled A G & E and gone back to PSEG. I think other consumers need to be warned against this company.
This report was posted on Ripoff Report on 05/08/2014 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/alpha-gas-electric/pomona-new-york-10970/alpha-gas-electric-huge-increases-in-rates-after-first-year-of-service-pomona-new-york-1145027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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