Report: #1363626

Complaint Review: Amarr Garage Doors - Lowes

  • Submitted: Thu, March 23, 2017
  • Updated: Wed, May 17, 2017
  • Reported By: Lowes-Amarr Customer — Snellville Georgia USA
  • Amarr Garage Doors - Lowes

    Nationwide
    USA

Amarr Garage Doors - Lowes $1500 Garage Door Last only 2.5 years Atlanta Nationwide

*Author of original report: Amarr Garage Door and Lowes very responsive

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After purchasing a $1500 garage door from Lowes that was manufactured by Amarr and installed by Amarr, I had two independent garage door installers try to repair the door but stated the door was not installed properly.  It was baught 2.5 years ago so neither company is standing behind their sale or product.  Yes, there was a one year manufacturers warranty and installation warranty. Lowe's sells Amarr manufactured doors installed by Amarr that only last 2.5 years as a result of installation error.  Even an Amarr represenative stated from pictures, "Yes I see that in the pictures.  There should be a strut on that top section to support it."  So far neither Lowe's or Amarr are taking responsibility to repair but only make, sell, and install a garage door that last 2.5 years.

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This report was posted on Ripoff Report on 03/23/2017 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amarr-garage-doors-lowes/nationwide/amarr-garage-doors-lowes-1500-garage-door-last-only-25-years-atlanta-nationwide-1363626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Amarr Garage Door and Lowes very responsive

AUTHOR: - ()

I have been dealing with Amarr Garage Door bought at Lowes.  After working with reprenatives from both companies, they are resolving a difficult siutation with a unique garage door.  They demonstrated to me that customer satisfaction is extremely important to each company.  I can highly recommend buying Amarr Garage Doors through Lowes.

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