• Report: #1167573
Complaint Review:


  • Submitted: Tue, August 05, 2014
  • Updated: Tue, August 05, 2014

  • Reported By: Layman'sLegalEmpowerment.com — New York New York
Internet USA

Amazon Amazon.com Amazon uses loophole in it's "Buyer Guarantee" to refuse refund. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

When you buy from a seller who sells through Amazon, you are told of a “buyer guarantee.”

Beware.  There is a catch.  All the seller has to do is claim that your returned purchase never arrived.  The only guarantee Amazon offers is that they will take the seller’s word for this.   This system is ripe for fraud.

If you buy from a seller who works through Amazon, you can be cheated by any seller who refuses to acknowledge that you returned an item.  We smell a class-action suit in the making.  If you have been cheated in this manner, please contact us at empowered@laymanlegal.com

We will notify Amazon of each case, and will gather all responses to present to an attorney.

When asked about this practice, a “Venkatesh” from Amazon replied:

Hello from Amazon.com.

As mentioned previously, we have reviewed this claim and the information you provided. We have determined that this A-to-z Guarantee claim will remain unchanged. 

We understand that you may not agree with this decision, but we will not be able to assist you further with this claim and there will be no further response to your e-mail messages regarding this transaction.

Thank you for choosing Amazon.com.


Account Specialist

This report was posted on Ripoff Report on 08/05/2014 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazon/internet/amazon-amazoncom-amazon-uses-loophole-in-its-buyer-guarantee-to-refuse-refund-inter-1167573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Amazon

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?