Complaint Review: Amazon.com and Alphacraze - Internet
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- Amazon.com and Alphacraze Amazon.com Internet U.S.A.
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- Category: On-Line Business
Amazon.com and Alphacraze Amazon is a consumer fraud ripoff; they did not honor guarantee on third-party seller who defaulted on delivery. Internet, Nationwide
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Purhased a book on Amazon.com from third-party seller Alphacraze. Amazon.com collected payment of $10.12 on behalf of third-party and guaranteed return of payment in the event of third-party non-performance. Alphacraze never delivered the book. After repeated follow-ups with Alphacraze and requests to Amazon for a refund within the guarantee period I was informed the period had expired. In fact, all my interim communications were ignored by literally stupid telephone contact people. Perhaps, stupid as foxes.
Amazon has really shamed itself on this one. I could not believe a major firm would be this immoral for such an insignificant amount of money. They must believe no one will go after them for nickels and dimes. I would never recommend doing business with Amazon.com. Irony was that I could not remove myself from their mailing list in a straightforward manner; so I had to change my private information with a number of edits using false information. I then changed my checkcard for which they had a number on record.
Jerome
Arlington, Virginia
This report was posted on Ripoff Report on 07/23/2002 05:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom-and-alphacraze/internet/amazoncom-and-alphacraze-amazon-is-a-consumer-fraud-ripoff-they-did-not-honor-guarantee-25231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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