Complaint Review: Amazon.com
I received a confirmation email indicating funds had been received and that the transaction was being authorized. I contacted "seller" and advised him or her of transaction and requested delivery information. I was advised that the vehicle would be delivered on July 3rd. When it was not, I contacted "seller" again and was advised that delivery was delayed and would take place on July 4th. It wasn't.
I contacted Amazon.com and Amazon Payments customer service and requested their investigation since I had received a "guarantee" from them. They advised they had no record and suggested we had been victims of fraud. I contacted Amazon.com and Amazon Payments again and requested access to their fraud division and was sent a terse reply that said too bad about the experience but we have no role in this--even though the correspondence I received via email had addresses like amazon,com or amazon payments.com. The fact that this information was being used convinced me the transaction was reputable.
Buyers should beware of advertisers on craigslist who use reputable firms as shields for their crimes. I am reporting this incident to craigslist as well.
This report was posted on Ripoff Report on 07/08/2012 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-amazon-payments-rv-purchase-guaranteed-by-amazon-scam-internet-908351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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