Report: #642465

Complaint Review: Amazon.com

  • Submitted: Mon, September 20, 2010
  • Updated: Mon, September 20, 2010
  • Reported By: Bennettw99 — Indianapolis Indiana U.S.A.
  • Amazon.com
    1516 2nd Avenue , Seattle, WA 98101
    Internet
    United States of America

Amazon.com Amazon.com Freezes Funds for 30 to 45 Days Internet

Show customers why they should trust your business over your competitors...

Amazon.com has frozen all of our funds in our seller account in order to "review" our account.  Please see message below:  We have been sellers on Amazon.com for over two years.  They have "frozen" all of our funds from past sales which we have completed.  The amount is over $1000.  They have tracking information for EVERY SINGLE order we have FULFILLED.  So we are out the merchandise and now will not be receiving any of our funds from these past orders for 30 to 45 days.  This in my opinion is flat out theft!  We as sellers have fulfilled our obligations to ship out customer orders as promised.  Amazon has not in our opinion lived up to their obligation to pay us our share of those sales.  Oh, and for those of you wondering our feedback is very good.    

Hello from Amazon.

We are writing to let you know that we are conducting a review of your selling account. During this review, your funds will be temporarily reserved in your Marketplace Payments account. 

We conduct reviews when sales volumes or inventory are not supported by sufficient buyer feedback or an established history. These reviews are a routine part of our commitment to improving the customer experience.

While we review your account, please continue to fulfill orders and list only items that you are able to ship by or before the promise date. 

For information on how you may be able to expedite this review, please search on Velocity Limits and Account Reviews in our seller Help.

You will be notified via e-mail when this account review is complete.

We appreciate your patience and cooperation.


Regards, 

Merchant Approval Team 
Amazon.com 
http://www.amazon.com 

  
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/20/2010 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-amazoncom-freezes-funds-for-30-to-45-days-internet-642465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.