Report: #1328043

Complaint Review: Amazon.com

  • Submitted: Wed, September 14, 2016
  • Updated: Wed, September 14, 2016
  • Reported By: Matt — Willowick Ohio United States of America
  • Amazon.com

    Internet
    USA

Amazon.com Not pay me on time like they said Seatle Internet

Show customers why they should trust your business over your competitors...

 Amazon.com it's such a scam first of all you call about your seller account and they can't even help you with it tell you you have to email somebody else by email only we can't contact them that process takes 48 to 72 hours for them to reply  I had an issue with my Amazon account being hacked.  I called the 800 number to Amazon and oh yeah yeah we'll fix it they say is someone old Indian guy.  well what they didn't tell me if they deleted my bank account that was connected they deleted all my sales and then at the end of the month I get a email from the buyer saying I couldn't reply to you or pay you for what you sold because their Bank wouldn't release the funds to me because I didn't have a bank account.  Apparently the I had to re add my bank account and with another week for it to clear.  In the meantime the guy wanted a refund so I told him Amazon messed up  Well my second sale went through and I was expecting my payment.  Amazon froze my account supposedly for 90 days and I had letters after a letter from supervisors saying that I should have gotten my payments then I thought with the BBB and the outcome was I had to wait 90 days till September 4th to my account was unlocked. this was coming from the payment funds team and the seller performance team.  to this day my account is still locked and it's noted on the BBB website that was supposed to be opened on September 4th 2016 and it's still locked.

second of all they only paid me half of what they told me they were going to pay they said because it's a convenience fee for them the process an unlock on my account which is total BS and I've gotten 5 supervisors that have replied via email to the seller performance team and the payments team telling them that I have a letter from the BBB and they need to open my account right away and pay me the full amount and they only give me half yet they paid me 10 days later when they should have paid me on the 4th and yet my account is still locked.

The second thing is they always try to merge cases together To confuse people example of your case is 001 the merge it with k007 and then they will take that next time you call in merging with another case number and then another so you never know what your case number is and they can't find it. you tell them it's this one and it's not that's another scam they run.. I'm still waiting for my other payment and it's been more than 5 days from when they said it would be in my bank account that's how Amazon screws you over they always connected to somebody that doesn't know from the previous issue that you had and then when you really need help with your selling account they tell you oh you have to email only this certain company which isn't part of them there a third party and then you have to wait 48 to 72 hours for them to email you back to get your answer. so it's always passing the buck to somebody that helps at Amazon

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This report was posted on Ripoff Report on 09/14/2016 04:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-not-pay-me-on-time-like-they-said-seatle-internet-1328043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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