Report: #171862

Complaint Review: Amazon.Com

  • Submitted: Sun, January 15, 2006
  • Updated: Sun, January 15, 2006
  • Reported By: Morocco Indiana
  • Amazon.Com
    amazon.com
    Internet
    U.S.A.

Amazon.com ripoff Legal Thieves Internet

Show customers why they should trust your business over your competitors...

I purchased a product from Amazon.com in early December as a Christmas gift. When I received the item, I immediately realized I had made a mistake. So, I carefully followed Amazon's return policy to make sure I would be eligible for a refund. Knowing that I was at fault for ordering the wrong item, I knew I would have to forfeit the shipping cost. I watched in my account to see that they had received the item and issue my refund. According to my account a refund was issued on December 20, 2005. I have e-mailed 4 times, spoken with them on the phone. Nothing! They tell me they will issue a refund, but that it won't show up for 5 to 7 days. That's just their way of saying please don't call and complain again for the next 5 to 7 days! How do you get to this company? I expect to experience occasional issues like this shopping on Ebay or other online auctions, but I never would have expected this from a company as big as Amazon. They need to be stopped!!!

Rhonda
Morocco, Indiana
U.S.A.
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This report was posted on Ripoff Report on 01/15/2006 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-ripoff-legal-thieves-internet-171862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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