Report: #1370699

Complaint Review: Amazon.com

  • Submitted: Mon, May 01, 2017
  • Updated: Mon, May 01, 2017
  • Reported By: Jan — Ramseur North Carolina USA
  • Amazon.com

    Internet
    USA

Amazon.com take digital items and refuse to take any responsibility for it Internet

Show customers why they should trust your business over your competitors...

I use to buy music from Amazon.  With out any warning they took music I paid for and because I didn't have a receipt for old purchases, they refused to give it back to me.  They are trying to force people to pay for a monthy subscrtiption now.  I am serious.  The missing items are obvious.  But becasue they have decided it is more proifitable to have subscriptions. they take from you and want you to sign up to get it back. 

 

You can't reach live people anymore and if you do, they aren't going to help you.  I have had to return things because of them being the wrong item on a regular basis.  Amazon will apologize profusely for their mistakes but they fix nothing.  I have gotten things that were nothing like what I bought.  You specially can't buy small things and expect it to come out well. 

Amazon has gotten too big to care about or give customer serivce anymore.  Most of what aI bought was paid for by an Amazon/Chase Card.

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This report was posted on Ripoff Report on 05/01/2017 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/internet/amazoncom-take-digital-items-and-refuse-to-take-any-responsibility-for-it-internet-1370699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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