Report: #1005735

Complaint Review: Amazon.com

  • Submitted: Tue, January 29, 2013
  • Updated: Thu, February 07, 2013
  • Reported By: Jack — Orange California U.S.A.
  • Amazon.com

    Nationwide
    United States of America

Amazon.com Amazon.Com Amazon - Seller Account Under Review Forever Internet, Nationwide

*REBUTTAL Owner of company: Amazon still putting the screws to sellers

Show customers why they should trust your business over your competitors...

I got email from Seller Performance Team Amazon.com stating:

 View notification header Jan 23, 2013 (6 days ago)

Hello from Amazon.

We are writing because it has come to our attention that you may be diverting Amazon.com buyers to another website or sales process.

Per our policies, any attempt to circumvent our sales process is prohibited. Amazon Payments is the only acceptable payment method for Marketplace transactions.

For more information on this policy, search on Prohibited Seller Activities and Actions in seller Help.
Note that failure to comply with our policies may result in the removal of your selling privileges.
We appreciate your cooperation and thank you for selling on Amazon.com.
Regards,

Seller Performance Team
Amazon.com
http://www.amazon.com
------------------------------------------------------------
As a result, they put my account into "limbo" where they can decide when to release my money. [continued below]....
..... I spoke to several and the last one was today at 4:28pm Jan 29, 2013. There is nothing he can do because the so called "Performance Group" will decide whenever they will lift the "Under Seller Review" process. After writing an Appeal 2x, still nothing happened.

The supervisor informed that I should focus my effort on writing a good "Appeal" instead of getting frustrated. We went through my "Performance Matrix". They are all "green", meaning in good status.

Amazon will place any seller under review if the amount goes beyond $xxxx.xx amount. So don't try to sell more than $100 if you want your money released as soon as possible.

Amazon, you became big headed over time because of the success of your sellers for you.   
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This report was posted on Ripoff Report on 01/29/2013 06:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazoncom/nationwide/amazoncom-amazoncom-amazon-seller-account-under-review-forever-internet-nationwide-1005735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1Employee/Owner

#1 REBUTTAL Owner of company

Amazon still putting the screws to sellers

AUTHOR: Screwed in oklahoma - (U.S.A.)

They got me also, this past Monday. I am searching for help, but like you got the same BS story about only being able to email...what a crappy way to run a company.
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