Report: #1196084

Complaint Review: America Camera

  • Submitted: Wed, December 17, 2014
  • Updated: Wed, December 17, 2014
  • Reported By: jhiddle — Strasburg Colorado
  • America Camera

    Internet
    USA

America Camera deceptive scam Internet

Show customers why they should trust your business over your competitors...

After researching prices for a particular camera I discovered that the camera I was looking to purchase had the lowest price at America Camera, in addition they had a 5% off promo code for the camera. After placing the order for the camera I immediately received an email later that said please contact us to "expedite" your order. I assumed they were looking for a few extra bucks I would pay to have them ship it faster since it's Christmas time so I ignored it. I received a call the next day and the caller told me that the camera I purchased did not include the battery... So I said who buys a camera without the battery? To which he responded would I like to cancel my order, so I said yes and immediately I went back to the site to review my purchase. Reviewing the website the "Package" I purchased clearly showed a battery included in the photo right on the site. So I called the company and before I could even finish answering his question "What can I help you with today?" he interrupted me rudely and said "What is your name". [continued below]....

..... So after giving him my name and zip code he pulled up my order and again asked "What can I help you with today?" So I started my explanation again and in the middle he said "Hold on" and put me on hold and immediately transferred me to another person. From there the next rep asked the same question, luckily I was able to finish, the employee stated that the camera came with a "demo battery" the only lasted 10-15 minutes to which I responded that their website was then deceptive with the photo of the battery, he said it comes with a battery and I said "non-functional" battery. He said not the battery works, and I said who uses their camera for 10-15 minutes? that makes it a non-functional battery. He responded with Great, go buy your camera from Amazon.com

 

I have been monitoring my bank account to verify no transactions occur, but I've researched the company online and found many others were not so lucky and received charges and lost money to this company (if you can call it that).

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This report was posted on Ripoff Report on 12/17/2014 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/america-camera/internet/america-camera-deceptive-scam-internet-1196084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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