Complaint Review: America Online, AOL - Nationwide Nationwide
- America Online, AOL Nationwide U.S.A.
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- Category: Internet Services
America Online, AOL Fraudulent Billing Nationwide Texas
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AOL is a complete fraud. I have been using their internet service for a couple of years and they are constantly trying to sell you something else.
They tried to sell me CreditAlert and NetMarket and I declined both. I received things and was billed anyway. I called to let them know about these errors and was assured it was taken care of and I would get a refund.
I never got a refund so I called again and they didn't even have record of the cancellation numbers they gave me. Then they said it was going to take 10-15 business days to get the money back. I still didn't get the refund so I had to call a third time. Mind you, each and every time I called they were constantly trying to sell me on this stuff. One person even asked if I was an American!!! And proceeded to tell me that we need this because blah blah blah. After continually refusing and telling them I didn't have 10-15 days because my account was going to be overdrawn they said I could fax a complaint!!!!!!!!
Then wouldn't give me the phone number to speak to anyone else. I can't cancel my bank card because I have too many other things attached to it. I know other people this has happened to and am thinking about filing a class action suit. If there are other who are interested please email me.
Thanks!
KMICKEYND@YAHOO.COM
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 04/09/2003 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/america-online-aol/nationwide/america-online-aol-fraudulent-billing-nationwide-texas-52204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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