Report: #960953

Complaint Review: American Air

  • Submitted: Sat, October 27, 2012
  • Updated: Sat, October 27, 2012
  • Reported By: falls96 — Burney California United States of America
  • American Air
    2554 Alfreda Way,
    Redding, California
    United States of America

American Air Work Shortcuts= Bigger Profits to Contractor Redding, California

*REBUTTAL Owner of company: Per Contract

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The whole time being here raged on politics and religion, spent two days because he forgot major parts to "complete" the job? Also spent lengthily time on his cell phone for help to install the system Was charged for the larger system but a smaller system was installed they call that a "bait a switch" 

6 months for this system and now we are having problems, we called a different Contractor to come and look at the system and were told the system was not installed correctly The air return ducting is too small for the new system and brass tubing should have been replaced, the combustion air pipe was installed inside the garage should have been above the roof line for the furnace

We paid way too much for this contractor and all parts and labor, now we have to pay a honest contractor to fix the all the mistakes We have a new 2 stage heat pump plus a variable speed furnace installed was told the replacement filters are $100 the actually cost is $20-$25 dollars for filters.Estimate I was ripped off by about $1000.00 dollars or more.

The fix by the new contractor is not covered under the warranty by Lennox as it was poorly installed so I must pay additional $300.00 dollars to get the system to run properly

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This report was posted on Ripoff Report on 10/27/2012 02:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Per Contract

AUTHOR: American Air - ()

 This is the same guy that gave my company a 5 star rating on Sevice Magic And told that we did a great job and it was done per contract.By mistake he got some joke emails on Obama and this made him very mad.I told him that i was sorry and took him off the list.The equipment is the same size that was on his house before . Lennox had a problem with a presure hose that was installed wrong from the factory and we took care of it.The filters was not $100.00, it was the filter box and the filter to gether was $100.00.He also paid extra for a extended 10 year labor warranty.Funny thing is i was the cheapest bid at the time. As for the duct work Anderson Heating And Cooling repaired his return duct that was existing.Mark and i talked about this and he put some numbers together and told me he would have been a little higher. This man is getting even for some stupid emails . If he doest stop im going file a suit agaist him.

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