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Report: #1257372

Complaint Review: american auction co - phx Arizona

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  • Reported By: joy — phx Arizona USA
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  • american auction co 951 w watkins phx, Arizona USA

american auction co auction and appraiseauction systems Stole Items, Misrepresented EVERYTHING, Rigged Bids, . phoenix adn san diego Arizona and Cal

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I entered into a contract to sell the contents of my decor retail store.  I was told because of the amount of items I would be able to have my '0WN' auction.  My contents were picked up in 2- 16' box vans completely filled. There were 3,740 items inventoried.  In additon, there was all the things that go with a business, appliances, tools, tables, store equipment, security equipment, fans, heaters. There were antiques, wall decor, furniture, coin collections, jewelry, etc.  i was never given a receipt, of ANY kind.  "Each piece is processed as it comes in"  My consigner number was NOT ON ANY PAPERWORK I RECEIVED!

The day of the auction, the furniture was up for sale with contents packed inside!!  Armoires and chests and cabinets had not been cleared of inventory stored in the move.  Armoires, Antique Bistro sets, Leaded Tiffany Lamps, Rustic French Cabinets and Studded Cowhide Leather Sofa and Chair Sets sold for $10 to $25.  (Some items retailing for $1,000 to $1,695) 

I told Joshua I was bidding 'up to $110' on a rusted bench, (as a project.)  Voila! I was the winning bidder!.  Then after waiting for an hour to 'check out', they couldn't 'find' the paperwork. It was SO obvious that it was rigged!  I expressed my concerns to Carolyne. (She offered me a job)

I told them I would be picking up the balance of my property.  JackyI called me 20 times over a weekend from San Diego stating they would not be charging me a fee, BUT I had to sign a release. It was obvious to me that they wanted to get me away from the property.  When I came to pick up my inventory she withheld the check. I would not sign release.  After her veiled threats and intimidation Jacky agreed to return the balance of my property. It would be set outside in the parking area. She said I had to come at 4pm.  They close at 5.    

MORE THAN 300+ items were missing after I inventoried the balance of the goods.  They carefully picked through the items for the more expensive pieces and altered the paperwork, to appear that the items I thought I was picking up, were already sold.  Most of the missing items were small and transferable, coins, jewelry, silver, antique crocheted bedspread, antique persian rug, crystal, mini fridge, power tools, collector plates,  

Instead of just stretching the truth, Jacky lied about EVERYTHING, from my 'mental' health, to fabrications of my interaction with the employees.  In my communication with her, I can't find, even ONE thing she didn't distort. (I saved ALL emails, phone mesages)

I have been in business all my life and have never been so ripped-off as I have with this corrupt, immoral, excuse for a company. Of course their defense is: I signed a contract.  However, I DID NOT, sell, donate, give, bequeth, loan or transfer ownership. 

In their convuluted paperwork I saw they sold my items in Lots with other peoples.  They sold items incomplete, mismatched, without glass panels, lamps without the matching custom shades. (Also approx 12 lampshades were crushed, smashed in a large box of items) An antique gametable was missing parts, a 36" glass coffee table top was broken. (No apologies there!)

They have STILL not taken responsibility nor even addressed the missing, misplaced, stolen, sold but not returned to me. 

They have changed their name numerous times and can transfer bailment to other locations.  They brag about their 'overseas' locations in China and Mexico.  They brag about their extensive 'advertising'.  But they don't advertise the customer merchandice, Only their company.

In conclusion, they sold 53 pieces of premium product and I received a check for $625.68!

 

 

This report was posted on Ripoff Report on 09/26/2015 08:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-auction-co/phx-arizona-85007/american-auction-co-auction-and-appraiseauction-systems-stole-items-misrepresented-every-1257372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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