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Report: #692252

Complaint Review: American Education Services - Harrisburg Pennsylvania

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  • Reported By: J. — Los Angeles California United States of America
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  • American Education Services P.O. Box 8177 Harrisburg, Pennsylvania United States of America

American Education Services AES Misinformed/Loans Bought And Sold From X-Press Loan Servicing/Monthly Jumped from $45.00 to $700+ Harrisburg, Pennsylvania

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I wasn't surprised to read all the complaints.  After finding out on my own that my student loans had not only been bought and sold behind my back from X-Press Loan Servicing, to American Education Services (AES), a company I'm now reading about that has had several complaints about them, it baffles me how my monthly can jump from $45.00 to $700+.  I've been on the IBR (Income Based Repayment Plan), plan for quite some time now, and re-applied again after my loans had been transferred without my knowledge.  I had to reapply AGAIN since X-Press Loan Servicing folded.

A few things:  I was never properly informed before it was being done; I made a payment prior with an email receipt from X-Press Loans Servicing telling me it was made, and then AES saying it wasn't, and I just made another payment, and a rep. from AES, Nadine ID# 17399 (yes folks, record ALL ID numbers and names), telling me to make a new payment, it would be backdated to reflect the old payment; and NOW it says I'm past due and my monthly jumped to $700+ dollars a month.

If I'm qualified to be on the IBR plan and AES informed me they received all paperwork for the IBR, how can I jump from $45.00 to $700+ in a such a short time?

So I'm dealing with not being informed about the transfer; and misinformation about my payments with AES i.e. IBR plan and current monthly.

I have contacted an excellent consumer lawyer, who helped me out with another company I was having problems with.  I will contact AES first to see what happened, and have the lawyer waiting in the wings if I cannot resolve this matter.

This report was posted on Ripoff Report on 02/07/2011 11:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-education-services/harrisburg-pennsylvania-17105/american-education-services-aes-misinformedloans-bought-and-sold-from-x-press-loan-servic-692252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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