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Report: #2287

Complaint Review: American Express Card Company - Ft. Lauderdale Florida

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  • Reported By: Goldenrod Fl
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  • American Express Card Company 777 American Expressway Ft. Lauderdale, Florida U.S.A.

American Express Card abusive behavior

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On October 1998 I made a payment of $629.87 on a charge of my account.
American Express wrongly credited my account with $62.98. I wrote and explained their mistaske.
Ever since that time it has been a nightmare.
I have written numerous letters, sent faxes, made telephone calls to Ft. Lauderdale, Phoenix and Mexico City, all to no avail.
Not only will not take the charge already paid off my account, they have added interests to it.
I have been turned down at a local bookstore for the use of my card and my frequent flyer miles taken away.
I have sent my cancelled checks many occasions to the company and they won't do anything.
I received a letter on March 10 stating that they were crediting my account with $50 for my troubles, never mind that this is what the law states.
I have had this card since 1977.
This is incredibly negligent on their part and very abusive.

This report was posted on Ripoff Report on 05/19/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express-card-company/ft-lauderdale-florida-33337/american-express-card-abusive-behavior-2287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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