Complaint Review: American Express
So these questions remain:
*Is there a way to reach a real person who has the power to at least discuss the account with me?
*My member rewards points are frozen. Are they lost (I've heard yes in some places, no in others, and you can buy them back from still other hapless victims).
*What's the impact on my credit report if Amex cancels me without a good explanation?
I welcome any advice you care to offer. This is, dismayingly, a rather common ploy that AMEX is using and I can't for the life of me understand what it's up to. But I'd like to get it resolved and appreciate any and all input.
This report was posted on Ripoff Report on 09/06/2011 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-express/el-paso-texas-79998/american-express-american-express-is-still-at-it-random-cancelling-of-card-members-conti-773553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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