Complaint Review: american express
american express have contract signed and emails as proof...didnt matter Internet
we sold data to a company who used amx to pay us. our client pulled a fast one on us and told amx we didnt deliver what we were supposed to. we had a signed contract, emails detailing conversations we had about them accepting the data and server logs showing the data was picked up.this group took 45 days to complain to amx and when amx refunded their money we asked them "on what grounds?" they say we didnt provide enough evidence even thoughwe have a lawyer that says otherwise. we will be taking this to court.
basically if accept amx in any way and their customer disputes the charge you r screwed. this is th2nd time in 2 years that they have done this to us.
now i understand why amx isnt accepted everywhere
This report was posted on Ripoff Report on 05/16/2013 08:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-express/internet/american-express-have-contract-signed-and-emails-as-proofdidnt-matter-internet-1051563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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