American Express Care repayment program cancels your account and forfeits points New York New York

I'm totally with you on the American Express rip off. My husband and I had it happen to us 3 times.

American Express kept giving us a "different card that would suit our needs better", we'd take the card and I used it for business purposes to finance my company. I ran into a problem with slow paying customer and I worked out terms (just a couple weeks of time), with Amercian Express one time, and they lead me to believe they were going to work with me. After paying in full, they cancelled my card.

One month later I got another card, I figured maybe they saw that they did the wrong thing and sure enough I used the card racked up a huge amount of points and when I paid one month, in full like usual....they cancelled me again.

And they sent us another card. This time everything went fine until the economy went south they jacked up my interest rate .........and this time, I turned this balance into Chapter 13.......beat ya to it American Express, you crooks!!!!!

BEWARE OF AMERICAN EXPRESS !!!!!!!!!

David..this past week I get a copy of my Equifax credit report and notice where American Express Gold turned my account over for collection, bad debt, skip payments...I have been a member of AE for 9 years and on the Gold Card one had an option to pay in monthly payments the balance on their card so I took that option, then in November last year 2008 I was notified that I had to pay the balance in full in which I was not in a position so I too entered their CARE program with monthly payments for a years to pay it off. I specfically ask them if this would in any way affect my credit or credit report and was emphatically told NO..well they lied and when I brought this up along with the letter I was sent AE told me that the primary Term of Agreement were in effect and not the secondary terms I entered into. They gave me numbers which referred me back to the first number I called who referred me to the same number that referred me to them...the big circle or as in Iraq they call it Circle Talk...My credit score dropped 60 points as they have me past due since November 2008 even though I have never missed a payment, in fact never missed a payment on any bill or credit I have ever had..not late or past due once...how do I address this other than not doing business with them ever again..?? Don't know..but I will get this off my credit report..good luck to you...

I am am the author of this report. I just check my Experian Credit Report and it says that under AMEX that I have not paid my bill in 8 months-Charge -Off and I went from a score of 789 to 723.

I have the agreement they sen me and I just followed what the wanted and they still slammed my credit. If there is an area I can upload my agreement, I will.

I can't pay my american express bill so I agree to a "payment plan" allowing me to pay off what I owe. Ok so far. A year into my "payment plan" I called american express and ask if I can use some of my rewards points towards an airline ticket to take a vacation. They told me not only NO but that I had lost my zillon rewards miles. I guess that's what happens when I can't pay my bills on time. a/e bites.