american home sheild rip off Nationwide

i am a service provider for american home sheild or should i say i was .we have worked for them for 30 years and the first 15 were great they helped there customers as best they could and were always very nice to talk to. but when they hired these kids to run the show things got real bad all of  a sudden it was about money and not cust service and when they did that customers would call us and blame us and put bad reviews on the internet. we try to give good service at a good price  but AHS told us we did not charge enough uncovered cost and wanted us to charge more money to the customer so we could be like the other companys they us some gettin 75 dollars per pound for freon when we pay 400 for 30lb tank i know you need to make profit but realy. the also send techs out and get things denied for no reason i have been out on many 2nd opinion calss and found no reason for denial and when i called ins. for autho all they said was but the first company said. why send me. i have proof of theses wrong doings in faxs and some names of customers please contact us . THIS IS VERY IMPORTANT WE NEED TO STOP THIS RIP OFF CALL BARB OR DAVE WE NEED TO TALK