ED Magedson – Founder
American Home ShieldNationwide USA
American Home Shield Denial of covered claim Nationwide
Purchased the highest level of warranty coverage for our home from AHS. Had a ceiling fan quit running, called AHS and they sent a contractor out who stated the fan was incorrectly installed - it was installed in a light fixture ceiling box when it should have been installed in a ceiling fan box.
Even though the contract says improperly installed items are covered (as are ceiling fans and all components), they denied the claim saying installing the correct ceiling fan box is an UPGRADE and upgrades are not covered!
What a joke! They offered no remedies other than I could file a complaint with the PO Box of their corporate office. Stay clear of this company!
This report was posted on Ripoff Report on 07/23/2014 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-home-shield/nationwide/american-home-shield-denial-of-covered-claim-nationwide-1164401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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