ED Magedson – Founder
American Home ShieldNationwide USA
American Home Shield The only thing worse than the customer service is not getting any service. Memphis Nationwide
I have been with AHS for just over a year. In August 2015 I requested service for an electrical problem it took over a month to get a repair person out but becuase AHS finally did what they said I continued with thier program. I have now made a request for service on my oven this was done in Nov. 2015 befor Thanksgiving and I am still waiting to get it fixed. I had a repair person come out and paid the $75.00 fee but the oven is not fixed. I have contacted AHs several times requesting to speak with a supervisor and am tole the request is made by the representitive via e-mail and I will hear from a sup within 24 hours, I have yet to hear from one. I requested cancelation yesterday, 1/5/2016, and was transfered to the retnetion department but was I abel to speak with someone of course not,
I have to e-mail the retnetion dept with my request but guess what, there is not way to contact them directly. In fact, in thier FAQ the answer on how to cancel is to call the same number i called yesterday. This outfit is the biggest fruadulant organization I have ever had th e misfortune to deal with. If you are smart you wills tay the hell away from having anything to do this this bull s**t unless you just want to give away your money. The only thing worse that thier customer service is the having no service as in thier contract. By the way they will refer to what the contract says everytime you have to speak with someone there but of course they will not provied any of the services stated are covered in the contract. How a company doing business so fraudulently can be in business is beyond me.
This report was posted on Ripoff Report on 01/06/2016 06:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-home-shield/nationwide/american-home-shield-the-only-thing-worse-than-the-customer-service-is-not-getting-any-se-1278314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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