• Report: #181172
Complaint Review:

American Intercontinental University - AIU - Western International University - WIU

  • Submitted: Tue, March 14, 2006
  • Updated: Fri, March 04, 2011

  • Reported By:Cottonwood Arizona
American Intercontinental University - AIU - Western International University - WIU
5550 Prairie Stone Parkway Hoffman Estates, Illinois U.S.A.

American Intercontinental University - AIU - Western International University - WIU rip-off, false claims, false promises, money grubbing Hoffman Estates Illinois

*Consumer Comment: MBA from WIU not even worth the paper on which it is printed

*Consumer Comment: It Happened To Me Too!! Help!

*Author of original report: Advice

*Consumer Comment: Exactly same thing happened to me

*Consumer Suggestion: Awesome news Rona!

*Author of original report: Western International University- Incredible, Prompt Resolution

*UPDATE Employee: WIU help

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This letter is to inform the recipients about personal experiences with attending an accredited, online university.

I began attending University of Phoenix through Western International University (WIU) in April of 2005. My first session ended June 22 of 2005. The dissatisfaction with class instructors led me to enroll at American Intercontinental University (AIU) mid-August 2005. The first session at AIU ended mid-September 2005. My second session was to begin in a few short days, but there were issues that prevented me from continuing my education.

As of the time of writing this letter, I have received no grades or information from Western International University. I have received a letter stating that it "appears" that I have dropped out, and I am responsible for money as yet I am unaware, but no record of grades or credits. This has led to current problems with American Intercontinental University, of which I have other issues.

American Intercontinental University (AIU), blocked me from attending the second session of classes for the following reasons, as I understand them:

AIU needs official attendance dates from Western International University (WIU) to determine what money is available from FAFSA 2005-06. FAFSA money for WIU was for the year 2004-05. I am aware of this because I mistakenly filled out the form for 2005-06 when I enrolled for WIU, but because of the fiscal year, I was instructed to reapply with the correct year.

All I needed to do to attend AIU was correct the 2005-06 FAFSA information by deleting WIU and inform FAFSA of the change to AIU. The 2005-06 FAFSA was completed prematurely. Therefore, all money awarded from FAFSA for the school year 2005-06 should be available. I attended nowhere else during this time.

Money appears to be the concern for continuing at AIU. Because FAFSA money is in question with AIU, I have been instructed to increase my personal loans with Sallie Mae to cover the proposed $14,000 needed to complete an Associates degree, because "AIU is not a 'pay-as-you-go'" university. The answer to this is two-fold. It is assumed that $14,000 is needed to complete an Associates degree, yet I have 12 credits from WIU, and between 3-6 credits at other colleges and universities.

Therefore, the amount of $8,000 I currently have with Sallie Mae should be nearly if not enough to get my degree with AIU. My academic advisor was aware of my desire to CLEP some classes and my job includes seminars with college credits earned. To increase my personal loan amount "until this gets cleared up" as one financial advisor so stated, is not in my best interest as the cooperation from neither university conveys much trust.

Second, since when are universities not taking students using known funds? I know I have been approved for the $8,000 with Sallie Mae, yet AIU will not use this money first in the hope that someone with WIU will eventually reply to our requests for transcripts and any documentation. I should never have begun classes if AIU was not sure of my eligibility. A later start date could have been assigned.

I need to be enrolled in school to remain at my current job. My ability to support my family is in jeopardy due to these concerns.

One of the issues I have with AIU I feel is also responsible for my current situation. I have a list of AIU personnel that have come and gone in the brief time of attending AIU. I have replied to requests as they have been asked, yet I find myself repeating information, re-sending information, and generally been given the run-around. Below are some examples of recent incidences:

I was blocked out of my classes the end of the fourth week during a five week session. The reason; it was said that I was delinquent in sending an "Independent Financial Document" and had not completed my Sallie Mae loan. I had completed the independent document through the AIU website twice, and the third time an email with the form was sent.

I sent (faxed) this to the financial department, and my current academic advisor the same day as received. The Sallie Mae loan had been pre-approved but was waiting for the SCHOOL to send accreditation information. Neither was due to my negligence. If I had not sent my assignments in early, they would have been marked down for being late, per school policy.

Upon beginning classes, I would check my financial requirements and attempt to comply when it directly involved what I could supply. Several times the request for documents was EMPTY, implying everything was in or in and being reviewed. I work full-time and am the single mother of four. Documents were questioned throughout my enrollment.

I would supply further data, yet between being misplaced or yet still questioned, I was made to spend countless hours repeating and following previous data with more data. The stress imposed upon me when I am nearly overwhelmed as it is, became too much recently.

AIU found that I could not begin the next session October 9, 2005, with these issues being unresolved, and I withdrew from AIU to pursue attending my local college. The ease with which attending adult online education for career people I find to be a misnomer. I withdrew only to keep from being charged for classes AIU was blocking me from attending.

I need to be a full-time student, and I fully expected this to be resolved, or my attempt to enroll at Yavapai College not hindered. This was not the case.

On February 17, 2006, I received an email from Julie Waters. She stated that she had also attended AIU, and through an accident committed with the new re-entry advisor Teri Cahill of AIU, she had obtained my email address and of other students who had left AIU.

On February 14, 2006, I did receive an email asking if my dropping out of AIU was only temporary. (Yet they dropped me.)Teri Cahill made the unfortunate mistake of listing all recipients instead of hiding them through the BC option on her email. We now have a vast array of former students who had left AIU for various reasons.

I now have other serious problems with AIU since I had first contacted several agencies in Arizona, my home state, and with the accreditation board for AIU. These are:

Since my withdrawal from AIU, I had been assured that all paperwork, grades, and credits would be sent so that my immediate transfer to my local college would not be hindered. Instead, several weeks passed and I received a bill for $2,400 for the six credits I did take.

I had been approved for a student loan with Sallie Mae for the sum of $8,000. (When I transferred from WIU to AIU, WIU sent the unused funds back to the loan institution, so I am now paying my student loan for classes I completed at WIU.) This should have occurred with AIU.

I was told repeatedly that when I transferred to AIU, my student loans would be consolidated, so that while I was still attending college, they would not be due. Because of AIU's negligence, I am now paying off my loan, am NOT able to attend other universities at this time because AIU will not release any transcripts until I pay off the $2,400. What AIU should have done, is return the unused portion of the student loan, I could have consolidated both loans, and applied for funds to CONTINUE my education.

My current job is in SERIOUS jeopardy at this time. I MUST enroll in a school as soon as possible.

AIU continues to cause me financial harm, as well as my future ability to support my family. Promises of assistance never came. The unbelievable turnover of staff is nearly impossible to work with and get resolutions. The meanness of returning allowable funds to keep my transcripts is unacceptable.

I ask for assistance once again. Many adults are apprehensive to return to college after many years of absence. I was one of those in fear. Yet, despite earning good grades and countless hours of hard work, it appears to be all for naught. I have nothing except debt to show. Please, I ask that some action can be taken to remedy the situation many of appear to be. Please restore my faith in higher learning.

Cottonwood, Arizona

This report was posted on Ripoff Report on 03/14/2006 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-intercontinental-university-aiu-western-international-university-wiu/hoffman-estates-illinois-60192/american-intercontinental-university-aiu-western-international-university-wiu-rip-of-181172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

MBA from WIU not even worth the paper on which it is printed

AUTHOR: Steve - (USA)

When I  signed up with WIU in 2002  I  thought that a MBA  would help me to get a  job.  I  graduated in 2005  and  since then I have not  even been able to get a  job  interview.   I  owe  $ 32,000   for my  Student  Loan,   I  thought I  would  be  able to pay this back soon,  that  it  was  just an investment  but  it  was  wasted money.

WIU  like many  other  "universities"   are  there  to  make a  profit  that is all.  The degree from WIU is  completely  worthless and useless.  Their financial  adviser did  not  even  suggest  that I could  try to apply  for a  grant,  now it is too late.
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#2 Consumer Comment

It Happened To Me Too!! Help!

AUTHOR: Greg - (United States of America)

I was enrolled in AIU and a semester before I was to receive my BBA, they called me into the Financial Aide office.

She said that my loans did not cover my tuition this semester and that they needed $1000.00 for me to continue on. I did not have $1000.00 at the time and so I had to withdraw.

Well, now I would like to enroll at another University, GSU, and was hoping that some of my credits could be transfered over. So I called AIU for my transcrpits and they said that my records are "on hold" and will not be released unless I pay them $2,900.00!!

Please help me. What exactly did your letter say? Who did you send it too??

Anyone have any legal advice?

Thanks in advance,




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#3 Author of original report


AUTHOR: Rona - (U.S.A.)

My enrollment counselor with WIU, cleared many things up so I could re-enroll with WIU. I sent a strongly worded letter to AIU saying that they had better clear my credit record, give me the credits earned and forward my transcripts without delay, or I would contact an attorney. One had answered my request for legal advice.

AIU followed my instructions and my credit was cleared, transcripts sent without delay, and I am continuing my college quite pleased since leaving AIU. If you plan on attending another online institution, I found WIU and Axia(with University of Phoenix) exceptional.

Best wishes but I do recommend a strong letter outlining yout demands and consequences if they do not comply as well as looking into these other schools for their added influence.

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#4 Consumer Comment

Exactly same thing happened to me

AUTHOR: Keri - (U.S.A.)

The exact same situation happened to me with AIU. They locked me out of classes 4 weeks into my last class. I was told by one department that I still had time to take my CLEP exams, and then the other department locked me out. They added a bunch of classes to my schedule and said if I didn't pay I would be dropped.

A couple of days later, I was dropped. Then they billed me for classes that were supposed to be covered by my financial aid. They sent back funds for classes I had already took, and said that I had to pay.

I called the financial institution to ask if it was a requirement for them to send back the money, and it isn't. The financial institution also stated that the school can request whenever they want funds sent to them.

AIU is up to no good, that's probably the reason they are on probation with their accreditation. Have you seeked any legal cousel regarding this situation? I am trying to figure out my options.

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#5 Consumer Suggestion

Awesome news Rona!

AUTHOR: Julie - (U.S.A.)

My name is Julie Waters and I am the person wrote to Rona back in February. I am so glad to hear that you are back in school Rona! Don't ever lose faith in higher education! God bless!
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#6 Author of original report

Western International University- Incredible, Prompt Resolution

AUTHOR: Rona - (U.S.A.)

The very same day I reported my difficulties in attending an Online university, an enrollment counselor with Western International University called and CLEARED UP everything! I am now re-enrolled and look forward to finishing my degree. From what I can determine, WIU was apprised of my decision to switch universities, but it was AMERICAN INTERCONTINENTAL UNIVERSITY that never followed through with requests and paperwork that led to my withdrawl from college. In a matter of 2 days, this counselor explained what had happened, what I needed to do, and processed my re-enrollment. I am so encouraged by this response. I look forward to be a college graduate in a timely manner and am pleased with the excellent help at WIU-University of Phoenix. Thank you Brian!
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#7 UPDATE Employee

WIU help

AUTHOR: Brian - (U.S.A.)


I really do not like it when I learn students from any insitution do not get the help they need...

I may be able to assist you with your situation. I am in the admissions office for Axia at WIU. I can direct you to the PROPER internal sites for WIU and EXTERNAL for your FA situation if you wish. My extension at Axia is 39561. I will address your concerns that you listed here.

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