Report: #688222

Complaint Review: American Law Firm

  • Submitted: Fri, January 28, 2011
  • Updated: Tue, April 17, 2012
  • Reported By: Kay — United States of America
  • American Law Firm
    1600 N. Broadway St. Suite 700
    United States of America

American Law Firm Unethical Business Practice Santa Ana, California Internet


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I was researching online to see if there were any formal complaints made towards this so called law firm. They basically handle loan modification process and foreclosures. To my surprise, I found a review of their horrible business practices on this site and it is somewhat similar to my family's case.

First of all, they will over promises you their excellent services prior to cashing your check. First person to speak to was Joe Shalby, another so-called manager of the firm. He told us to just pay half of the amount and the other half upon completion of the loan modification. I am such a sucker to fall for that.

Woman named Calsey or Kalsey called and said they needed to pull our case due to non-payment of their service. In order for us to reinstate our case, we needed to send in the check within 24 hours or they will remove our case completely. Since, we already invested the amount with them and of course desperate feeling of trying to get our loan modified, we sent in the payment.

Upon receipt of full amount, then it's game over. They have terrible follow ups, request same information repeatedly, and have terrible customer service. In the beginning, they guarantee you with weekly update by e-mail to reassure you their processors are following up on your case. I began to notice same informations were entered on some of the e-mails.

Once, they sent me an e-mail stating that our house was in foreclosure and they can also assist us with foreclosure. When we contacted our lender, we found out that our home was not in foreclosure. This shows you how organized they are. Just imagine, what kind of stress our family had to go through. We are already stressed and depressed about our loan status and for this firm to give us misinformation?

They first assign you with a case manager/processor. I think I went through three different processors. Supposedly, everyone at the firm is either a senior processor or a manager. Everyone in the firm gives different information. Regardless, we have submitted every documentation the lender supposedly needed. I've asked the processor to forward me the e-mail of list of documentation they needed. Her response was since it contains confidentail information, she was cannot forward us the e-mail. Then I asked for the name of the negotiation and the contact number, then she stated that we're breaching the contract by trying to contact on negotiator on our own!

These people are not processors but criminals. They take your money but don't perform. It's been a year now and no word yet on our loan modification. Someone else here also had horrible experience with one of their manager named Tony. By the way, his full name is Antoine "Tony" Meleak. This man is just over all rude. Has no class, no sympathy, and no morals. Only thing he's good at is to disturb you while you're talking. Then I told him about his behavior towards clients and he tells me he doesn't appreciate mine. Enough said.

I am going to give them two more months to see where this heads. If nothing comes to fruition, I would like to speak to a class action attorney. I've realized this firm is not an actual Law Firm. It's nothing different from any other Loan Modification Centers not violate many of the laws.

I found another interesting comment left by someone at Better Business Bureau of this firm violating certain law. Also, please note there are a lot of people who have left bad reviews on this firm. It seems as though every client of American Law Firm is and went through same exact terrible experiences.

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This report was posted on Ripoff Report on 01/28/2011 07:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds


AUTHOR: myname - (United States of America)

I am seeing a couple names tied to the business: Joseph Shalaby and Korollos Shalaby. Joseph Shalaby has multiple listings of fraud on the internet ranging from mortgage refinancing, loan modification, and now false auditing services. I guess you can say bad habits are hard to quit.

"American Law Firm" at some point changed names and made a new website offering securitization auditing services. I cannot find any recent work bein perfored by Property Solutions Center, so I'm assuming they shortly went outof busines or are in hiding again. They were performing audits to find flaws in the ownership of mortgage notes tied to properties. In most cases, companies continually over-promise and under-deliver and then fly under the radar until disgruntled clients just fade away. They were tied with other companies to handle the loss mitigation or settling of cases prior to court, but I havent seen any evidence showing the audits had enough value to proceed with following step. I have spoken to multiple employees there, or past employees I guess you can say, that said they weren't being paid on time, continually received bounced checks, and were eventually fired or forced to quit. All of their numbers are disconnected, so I dont know how they could still be accepting files for their scheme to supposedly help homeowners.

I would not advise anyone to do business with this firm and if you hired them for representation, I would look to try and get your money back if work was not performed and then file suit with the attorney general in your state.

Their contact information shows offices in California, Nevada and Arizona, but the registration of the site is private, and it's only been around since August 9, 2011. (See Whois) So for all of its claims of what it tells you it would like to do for you, it has absolutely no track record on the web to indicate that it can actually do it. To the contrary. It's unknown to the Better Business Bureau. It is not registered with the Secretary of State as a lawful business entity in either Arizona or Nevada and does not match the particulars of a registered California business with a similar name
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