Complaint Review: American Loco - Internet
- American Loco Internet USA
- Phone:
- Web: https://www.americanloco.com/
- Category: Miscellaneous Electronics
American Loco Refuses to issue refund China Internet
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This is an online company from China that sells a variety of miscellaneous items; cell phone cases, jewelry, etc. I had ordered a Galaxy S6 Edge phone case. The quality is poor. Very cheap plastic back makes it difficult to put on and to remove it from the phone. I contacted AmericanLoco.com to inquire about a refund. They asked me what was the reason for the return. I explained and they tell me this;
"Our company's return policy is if an item doesn't arrive, doesn't match the description, damage and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid or a replacement.
Best Regards,
Thank You!
American Loco's Support Team"
My phone case "Doesn't match the description", yet they are refusing to give me a refund. The quality is NOT fully described on their site. This is the problem. Stay away from this online merchant. It is very disappointing that, if I am unhappy with a product, I can't return it and get my money back. Nowhere in their site does it state "no refunds". It might as well, because they refuse to do so.
This report was posted on Ripoff Report on 07/08/2016 05:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-loco/internet/american-loco-refuses-to-issue-refund-china-internet-1315684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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