Complaint Review: American Medical Response - dallas Texas
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- Author Confirmed
- American Medical Response p.o. box 847199 dallas, Texas United States of America
- Phone: 1-800-913-9106
- Web:
- Category: Emergency Services
American Medical Response Will not contact me to discuss an improperly coded bill to Medicare for $1200.00 and are now threating to send to collections dallas, Texas
*UPDATE Employee: AMR Contact Information to resolve your issue
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I have called AMR repeatly about a bill that was not, according to MediCare, properly coded and therefore rejected by MediCare. MediCare said I should have AMR rebill the charge with the proper code. This involved transportation from a Hospital to a Skilled Nursing facility while in the care of medical personnel. My Aunt nor her relatives requested this transportation. It was arranged by the Hospital and the Skilled nursing facility. AMR refuses to change the code or call their Medicare provider for the correct code. Why? I think its because they chared $1200 for a 1 mile trip and Medicare will only pay about $200.00 for a properly coded trip!!! They are trying to scare our family into paying the extra $1000.00 I have e-mailed, called, and sent certified letters. I can't believe they will not contact me!!!
This report was posted on Ripoff Report on 04/26/2012 12:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-medical-response/dallas-texas-75284/american-medical-response-will-not-contact-me-to-discuss-an-improperly-coded-bill-to-medi-874297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
AMR Contact Information to resolve your issue
AUTHOR: American Medical Response - (United States of America)
SUBMITTED: Thursday, April 26, 2012
Thank you for sharing this concern, we do take it seriously. If you are your aunt's legal representative and are authorized to have access to her protected information, please contact me regarding this issue, and I will put you in touch with someone in the Patient Business Services office who can resolve it. Since this site tells me not to post a name or email address, I can direct you to the AMR website at www.amr.net, click Contact Us; choose Compliment or Complaint, and the message will reach someone who can assist. THank you for the opportunity to resolve your concerns.
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