ED Magedson – Founder
american photo restoration1680 North Vine Street Suite 1211 los angeles, California United States of America
I paid for my pictures for my parents anniversary to get restored, well when the pictures arrived it was not to my satifaction so I called and complained about them. I resent oringinal pitures to get redone and those pictures when they arrived were still the same not professional pictures. So ic alled the company and ask them to refund me my money they advise me to mail back the last set of pictures which i did and i will get my refund. Well its been 3 months now and still no refund, when i call the company they tell me that they still have not gotten the returns and will not process my refund....i kept calling and they would put me on hold and then hang up the phone. So i am completely fed and tired of this and want something done.
I am actiev duty military and this really ticks me off because you pay for something that you are promised a refund if not satisfied and then people play games. This guy should be shut down. I have filed a complaint with BBB and he ignored them also, then I filed a complaint with my bank and they could not do anything becasue its over 60 days old.
What a bunch of crooks.
This report was posted on Ripoff Report on 09/14/2010 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-photo-restoration/los-angeles-california-90028/american-photo-restoration-refuses-to-give-me-my-refund-and-ignores-my-phones-calls-and-h-640506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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