Report: #1382218

Complaint Review: American Power and Gas TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. American Power and Gas is a Florida based company that sells energy, power and gas services to businesses and homeowners in the northeastern United States in the states, Pennsylvania, New Jersey, New York, Ohio, and Illinois. American Power and Gas has affordable plans that put the power back in customer’s hands.

  • Submitted: Thu, June 29, 2017
  • Updated: Thu, June 29, 2017
  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • American Power and Gas TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. American Power and Gas is a Florida based company that sells energy, power and gas services to businesses and homeowners in the northeastern United States in the states, Pennsylvania, New Jersey, New York, Ohio, and Illinois. American Power and Gas has affordable plans that put the power back in customer’s hands.
    10601 Belcher Rd
    Seminole , Florida
    USA

American Power & Gas TRUSTED BUSINESS REVIEW: American Power and Gas | RIPOFF REPORT VERIFIED SAFE ™ …businesses you can trust. American Power and Gas prides themselves in knowledge, service and expertise, providing low cost energy solutions. American Power & Gas provides low cost energy solutions across America, with experience in the wholesale and retail energy markets, American Power and Gas can deliver successfully what customers need. American Power and Gas fully dedicated to customer satisfaction, offers superior products at a reasonable price, 100% committed to customer service. In addition to the power and gas services, American Power and Gas LLC also provides many rebate opportunities for customers

Show customers why they should trust your business over your competitors...

Ripoff Report REVIEW /Commitment to Customer Satisfaction

American Power and Gas joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. [continued below]....

..... It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

American Power & Gas is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

American Power and Gas approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at American Power and Gas did just that.



AMERICAN POWER AND GAS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" As a US based business, American Power and Gas provides low cost and high value energy solutions for both power and gas. This service is for both consumers and businesses. The company has been providing these solutions for the last 15-years. American Power & Gas also offers competitive pricing options and green energy as well as an extensive rebate program.



WHY AMERICAN POWER AND GAS IS BETTER THAN THEIR COMPETITORS

American Power and Gas, unlike most competitors in the industry offers affordable energy solutions are high value. Along with this, they can be offered at a lower cost than competitors. Green Energy solutions are another added value as well as rebate programs to allow consumers to save even more money. In addition to offering a high value product at a lower rate, American Power & Gas has and will continue to spend a tremendous amount of time working to improve the quality of customer service and the value of the low-cost energy solutions. The goal is to help clients save money and deliver relief to both homeowners and businesses.

AMERICAN POWER AND GAS - STATEMENTS FROM THE VICE PRESIDENT OF MARKETING – ANDREA D’AGONSTINI

" My name is Andrea D'Agonstini and I am the Vice President of Marketing at American Power and Gas. We are truly grateful for the time you have taken to review our company. American Power and Gas provides high quality energy solutions to our customers at an affordable price. Our customer service team are a group of caring professionals that offer personalized service to ensure that we offer not only the best products, and support, in the industry.”

At American Power and Gas we pride ourselves in using the highest quality PRODUCTS.

By focusing on standard business practices and raising the bar on the quality of service, American Power & Gas has made changes that deal directly with customer services practices and the cost of and quality of service. To provide the best service and product in the industry American Power and Gas rolled out an incentive program for employees to bring on some of the most professional and knowledgeable individuals, and worked with customer service staff to participate in on-site training to improve the customer experience.



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, American Power and Gas is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at American Power and Gas and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give American Power and Gas a positive Rating. American Power and Gas made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM AMERICAN POWER AND GAS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. American Power and Gas is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

American Power and Gas is dedicated to customer satisfaction and product quality. They are committed to providing energy solutions at an affordable price. American Power and Gas has spent a tremendous amount of time working to improve the quality of customer service and the value of the low-cost energy solutions. Their goal is to help clients save money and deliver relief to both homeowners and businesses. American Power and Gas receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that American Power and Gas will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with American Power and Gas, you are invited to contact them directly via email: consumeraffairs@goapg.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call American Power and Gas directly at 727-560-8090.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with American Power and Gas or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that American Power and Gas meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with American Power and Gas.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about American Power and Gas’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
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This report was posted on Ripoff Report on 06/29/2017 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-power-and-gas-trusted-business-utlity-services-seminole-florida-1382218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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