ED Magedson – Founder
American SmokeInternet USA
American Smoke Great American Smoke ECIG Customer Service Horrible!!! You will be on hold forever, unprofessional, garage operation. Internet
The ecig product is not bad. The problem is customer service. You are on hold forever, cannot get them to cancel your account, rude, rude, rude. I got upset after three attempts to reach these people on three different days on hold for more than 15 minutes each time. The last call after I finally cancelled my account, she forgot to hang up and started bad mouthing me with me on the line! I told her I would make a internet complaint on the company. This company is definately operated out of a garage or home and it is not a professional business. Please do not get duped into the free trial....you will be sorry.
This report was posted on Ripoff Report on 01/14/2014 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-smoke/internet/american-smoke-great-american-smoke-ecig-customer-service-horrible-you-will-be-on-hold-1115418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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