• Report: #1115418
Complaint Review:

American Smoke

  • Submitted: Tue, January 14, 2014
  • Updated: Fri, June 06, 2014

  • Reported By: tkmrp — Huffman Texas
American Smoke
Internet USA

American Smoke Great American Smoke ECIG Customer Service Horrible!!! You will be on hold forever, unprofessional, garage operation.  Internet

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The ecig product is not bad.  The problem is customer service.  You are on hold forever, cannot get them to cancel your account, rude, rude, rude.  I got upset after three attempts to reach these people on three different days on hold for more than 15 minutes each time.  The last call after I finally cancelled my account, she forgot to hang up and started bad mouthing me with me on the line!  I told her I would make a internet complaint on the company.  This company is definately operated out of a garage or home and it is not a professional business.  Please do not get duped into the free trial....you will be sorry.

This report was posted on Ripoff Report on 01/14/2014 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-smoke/internet/american-smoke-great-american-smoke-ecig-customer-service-horrible-you-will-be-on-hold-1115418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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