Report: #985422

Complaint Review: American Van Lines east

  • Submitted: Fri, December 21, 2012
  • Updated: Fri, December 21, 2012
  • Reported By: GK — front royal Virginia United States of America
  • American Van Lines east
    9507 North Trask Street, Tampa, Fl
    Tampa, Florida
    United States of America

American Van Lines east Ripoff, Scammers, Liars - Do not even attempt to use these guys! Tampa, Florida

Show customers why they should trust your business over your competitors...

I just tried giving these guys a try.  They seemed very genuine and professional over the phone.  I gave them a VERY detailed list of items I needed moved which I made them detail in their estimate.  Although their per cubic feet price was high (over $7/cubic foot) I thought their over all price was reasonable so I thought I'd give them a try.  When they showed up on the day of the move, I had their crew look over the items they were to move (exactly per the list I gave them for the estimate).  Their crew stated that given what they are looking at, the size estimate was about half of what it should be and therefore they will have to charge extra (TWICE the estimate!).  Therefore it turns out that not only is their per foot price double the average but then they try to get double the estimate on the day of delivery!  This is outrageous!

They try to negotiate a little but they know that have plenty of room given double rates and then double-size.  In fact, while they are negotiating with you on the phone, they immediately hit your credit card (which they use to charge a small deposit on up front) with a large "cancellation fee".  That way they are making a killing off you one way or another. Beware, Beware, Beware!

This message is honestly from a regular, "joe-homeowner" who just wanted some basic, honest moving services and was willing to pay a higher rate for good, honest work.

Do not even think about using these guys!
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This report was posted on Ripoff Report on 12/21/2012 10:21 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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