Complaint Review: American Van Lines
American Van Lines MBM Moving ,North.Carolina and Relo New Jersey Stolen Items; Poor Customer Service San Francisco, Internet
I soon discovered that three items had been stolen (or "missing"), including a new vacuum cleaner and a new ladder. I then went through the lengthy process of filing a claim with all of the documentation, but of course Relo had me over a barrel because I signed the forms that MBM had delivered my items. Eventually, I received a form letter informing me that I relinquished any claims once I had signed the forms on the day of delivery. In retrospect, I would gladly have paid the $1,300 and worked with a company that does not sell off its contracts to unknown movers.
This report was posted on Ripoff Report on 12/03/2012 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-van-lines/internet/american-van-lines-mbm-moving-northcarolina-and-relo-new-jersey-stolen-items-poor-cust-977491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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