Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #92891

Complaint Review: America's Best Contacts & Eyeglasses - Fairview Heights Illinois

  • Submitted:
  • Updated:
  • Reported By: Belleville Illinois
  • Author Not Confirmed What's this?
  • Why?
  • America's Best Contacts & Eyeglasses 10840 Lincoln Trail Fairview Heights, Illinois U.S.A.

America's Best Contacts & Eyeglasses has uneducated employees! Rip-off! Fairview Heights Illinois

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

It first started when I went there for an eye exam for contacts. The doctor prescribed the wrong prescription. All weekend I was getting headaches. I immediately went back in on Monday. The doctor never said he was sorry or anthing. He assumed that I could get by with a cheaper prescription. So they ordered me a set of trials in which I had to wait another two weeks to receive because somehow that prescription was incorrect when they sent it to the lab. And they claim the lab did not notify them that there was a problem.

However, they never did contact me when my order was in, I had to call them. And when I went in to pick up my order the young lady said, well you didn't have to wait as long as some people that come in here. I should have learned my lesson by then but I placed a reorder with them and I was told my order would be back in 7 - 10 days.

Okay, but they screwed up again with the prescription. They didn't bother to call and let me know my order would take longer than expected. They did not find this error until five days after I placed my order which means I'll be waiting a total of three weeks for my contacts. And once again they did not apologize.

By this time I am very irritated and I let them know I will no longer be doing business with them. I now see why they have all the specials. I'll be reenrolling in vision insurance because going to a private doctor was so much easier and convenient. I don't recommend anyone to go here!!

Kenya
Belleville, Illinois
U.S.A.

This report was posted on Ripoff Report on 05/25/2004 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/americas-best-contacts-eyeglasses/fairview-heights-illinois-62208/americas-best-contacts-eyeglasses-has-uneducated-employees-rip-off-fairview-heights-i-92891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now