Complaint Review: America's Servicing Company - Baltimore Maryland
- America's Servicing Company P.o.box 37297 Baltimore, Maryland U.S.A.
- Phone: 866-4300675
- Web:
- Category: Mortgage Companies
America's Servicing Company Ripoff Baltimore Maryland
*Consumer Suggestion: I had my loan transferred Feb 1st
I am having a problem with this company and my first payment has not even made. ASC will not even give me my loan number or location where to send my payment because the loan is in my husband's name. They were rude and I hung up on them. I called Quicken Loans who handled my refinance and they weren't any help either. I have not received any documents from ASC and my loan is due tomorrow. I will however do as suggested by many others, send my payment Certified and keep all documentation.
Wesley
LAS VEGAS, Nevada
U.S.A.
This report was posted on Ripoff Report on 08/29/2005 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/americas-servicing-company/baltimore-maryland-21297/americas-servicing-company-ripoff-baltimore-maryland-155328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
I had my loan transferred Feb 1st
AUTHOR: Withheld - (U.S.A.)
SUBMITTED: Friday, September 02, 2005
Is your loan transfer dated Sept 1st?
If you call before that you will not have a loan # yet.
PLEASE be sure that your payments are all up to date, "this is very important".
Get a print out of all your payments made by your previous lender and keep in a safe place. So you have proof of your payments. Make sure that Insurance info was up to date with them as well, and get a print out.
Fax your proof of Insurance right away.
If your name is not on the loan, you cannot get any information and that is general security for all instutions.Have your husband call and get the info and tell them that you are authorized to speak to them
Most of these people having probelms were behind in payments or didnt have proof of Insurance or payments. I have not had any problems at all.
I set up a seperate account and each month I deposit my payment into it. ASC has withdrawn every month on time with no problems and I get a statement every month showing payment made, and I file each one away.
Every one that I have spoken to at ASC have been very helpful, just make sure all of your information is kept in a safe place. Including proof of cert mail and faxes.
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