• Report: #660353
Complaint Review:


  • Submitted: Wed, November 10, 2010
  • Updated: Wed, November 10, 2010

  • Reported By: Suzanne — Spring Hill Tennessee USA
1021 S. Main Street Columbia, Tennessee United States of America

Amerigas Bad business practices Columbia, Tennessee

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

1. We signed up for propane gas service in November 2009 and were quoted a yearly tank lease of $40.00. Yesterday we received a bill for $65.55, WITHOUT A WRITTEN THIRTY DAY NOTIFICATION.

2. Amerigas did an 'automatic refill' on 11/09/2010 and we are NOT ON THE AUTOMATIC REFILL program. They show they put 92.5 gallons in our tank, however in 2009, they put 64.6 gallons in the tank on 12/01/09, when my husband checked the gauge on 11/07/2010, it showed we still had 2/3 of the 64.6 they delivered last year.Our only gas appliance in our home is a set of gas logs in the fireplace in the living room. Since we don't use the fireplace that much it could very well take us three winters to use the 92.5 they just delivered WITHOUT OUR PERMISSION.

When I called to complain, I was told we signed a contract agreeing to the larger (250 gal.) tank, and we signed up for'automatic delivery'. The contract in OUR files does NOT show either of those items being agreed to by us at the time we signed with Amerigas, so someone in the local office changed the original contract and they put us on automatic delivery. When I asked how we got on the 'automatic delivery' list, I was told, "Oh, we automatically put you on the list after you have been doing business with us for at least three months"!!!!!!!!

This report was posted on Ripoff Report on 11/10/2010 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/amerigas/columbia-tennessee-38401/amerigas-bad-business-practices-columbia-tennessee-660353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Amerigas

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?