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Report: #85652

Complaint Review: AmeriPlan - Plano Texas

  • Submitted:
  • Updated:
  • Reported By: Klamath Falls Oregon
  • Author Confirmed What's this?
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  • AmeriPlan 5700 Democracy Drive Plano, Texas United States of America

AmeriPlan Refused to refund money according to title 16 Federal Trade Commission rules Plano Texas

*UPDATE EX-employee responds: Refund Policy

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I signed up on Feb 12, 2004, $295 dollars. Recieved the Brokers Kit. opened it verified its contents, gave the business a good look, decided it wasn't a fit, and cancelled, requesting my money back on Mar, 2, 2004. I was told that I had to return my Brokers unopened, to recieve a refund of 40 dollars. How is one supposed to verify contents with out opening? What about the $255.00 that went to purchase AmeriPlan University material which had not even been sent at the time of my cancellation?

I recieved the Ameriplan University material on March 18, nearly three weeks after cancellation and requesting, my money back. I boxed that up unopened, and put it with the opened brokers kit and shipped it back to AmeriPlan via UPS> It was recieved on the Docks at AmeriPlan on the 28th of March and signed for by a person named DeWitt. AmeriPlan has only refused to refund my money on the brokers Kit $40.00 and has ignored my mentioned refund for the unopened, returned in original intact packaging, ready for resale, AmeriPlan University materials. Those folks owe me $255 dollars at a minimum. They have only refused me for the brokers kit and ignored any mention of the AmeriPlan University package.

Donald Klamath Falls, Oregon
U.S.A.

This report was posted on Ripoff Report on 03/27/2004 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ameriplan/plano-texas-75024/ameriplan-refused-to-refund-money-according-to-title-16-federal-trade-commission-rules-pla-85652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE EX-employee responds

Refund Policy

AUTHOR: Krista - (U.S.A.)

POSTED: Friday, July 23, 2004

You failed to mention that the application and their website clearly state that broker fees are non-refundable. Also did you happen to notice the tape on the broker kit that said "NO REFUND DUE IF SEAL IS BROKEN" Maybe you should read things before you jump into them. Don't blame the company for your incompetence.

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