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Report: #249972

Complaint Review: Ameriquist AKA AMC Mortgage - Rancho Cordova, CA California

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  • Reported By: oshkosh Wisconsin
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  • Ameriquist AKA AMC Mortgage 10600 White Rock Road Suite 200-20 Rancho Cordova, CA, California U.S.A.

Ameriquist AKA AMC Mortgage We had a arson fire and were fighting to get our insurance check back from AMC to start repairs they claim because we had a bankruptcy there is alot of measures they must do first its been nothing but hassels Rancho Cordova California

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We had an arson fire and the insurance company sent us a check with me and my husbands name and also AMC. Now when I sent the check to them to be endorsed by them so we could start repairs I'm having to jump through hoops to get the money back.

They told me that because we had a bankruptcy there were methods that had to be followed.

I keep calling and they keep giving diffrent people my claim. They told me they needed the trustee of my bankruptcy to give permission to release the check to me. My trustee said he has nothing to do with this situation.

I asked them how long it takes for them to call my trustee and they told me two weeks. When I asked why so long to make a phone call they stated to me that I need to be patient. And calling them every two hours would not hurry this process along. It's been two weeks sense they recieved my check and I'm still getting the run around.

I found it funny that they told me that they had deposited my check into there account. But yet I still have not recived my money.

I had talked to at least ten people during this whole process because they keep transfering me to diffrent people. Telling me this or that person is in charge of your claim.

I have finally talked to my attorney on the subjuct. Because I don't belive it takes two or more weeks to endorse a check and return it.

They are fishing for excuses not to return it in my eye's. My bankruptcy has nothing to do with my property. I would think they would want the repairs done as soon as possible being they hold the title.

I was told we could only get the money in thirds either way. And then they send out a adjuster to check on repairs. Then they would send more money to do the second half of the job. And the rest when the job was completed.

And then I was told know you can get all your money if the trustee ok's it which is a joke because the fire happened way after the bankruptcy was filed.

And the trustee clearly stated they had nothing to do with this.

AMC should be ashamed of themselfs and the way they treat there customers
I hope this does not happen to anyone because it's stressful and unbelievable to the person it's happening to.

Wendy
oshkosh, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 05/23/2007 05:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ameriquist-aka-amc-mortgage/rancho-cordova-ca-california-95671/ameriquist-aka-amc-mortgage-we-had-a-arson-fire-and-were-fighting-to-get-our-insurance-che-249972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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