Amerisave Mortgage Corporation kept my $395.00 , also closed 3 months late different rate, payment, cash out wrong amount told will be refunded still have not! every time its another excuse!! Atlanta Georgia

Amerisave is actually one of the most secure companies in terms of protecting consumer information. Most of the loan advisors do in fact work from home and because of this Amerisave is a 100% paperless company. Your information is held on secure servers and the loan advisors are not able to handle your information in paper form. They have a secure timed out log in just to view your information on the server if you were to fax your information.



Your information sitting on somebody's desk in your local bank is as unsecure as you can get. Amerisave doesn't practice this like most of the larger banks or lenders do.

I do not believe the loan officer from Amerisave who said that they have a 100% pull through and all happy customers. Amerisave is one of the worst companies to refinance with! They are known to bait and switch in the mortgage industry and if you google Amerisave complaints you will see that. My brother use to work for Amerisave and I used him for my refinance. First off your information is not secure because all the loan officers and processors work out of their homes. Processing is horrible, the processor would never pick up her phone when I called about my loan and would not even pick up the phone nor return calls from my brother the loan officer. My loan was in processing for 2 1/2 months before I go fed up and cancelled my loan. I was locked in my rate but the rate expired and the company increased my rate and closing cost even though rates actually went down!!! My brother ended up leaving Amerisave because this was not an isolated case and he was not getting paid his commissions because processing would take so long that borrowers cancelled. My brother also said that the company is not ethical because the company as a whole relys on baiting and switching rates and closing cost. They offer rates that are way out of the market with no intention of giving those same rates when the loan closes. The company wants their loan officers to float the rate when borrowers think they are locking in the rate. Amerisave is a total scam and this whole story sounds like the norm when you google other complaints on the internet. Stay Away!!!

I work for Amerisave and my customers are very happy. I have a 100% pull through rate with my clients at Amerisave. Your comments reflect your issues were not with Amerisave. Sorry to hear you are so upset. Thank you.

I try to read these "rip off" reports with an open mind and know that these forums are a good way to expose negligent and unethical behavior. But, I don't think a whole company's reputation should be denounced when it is just one incompetent employee that did you wrong. Nowhere in your rip off report do you mention that you spoke with anyone at Amerisave except your "best friend". I have to agree with Kalee, any mortgage professional would know that FHA mortgages "require" an Upfront Mortgage Insurance payment and a monthly mortgage insurance payment. Here is what I am sure happened. Your best friend promised you a great loan that she was never going to be able to deliver no matter which lender she worked for at the time. As the loan was being processed a problem arose. If it was "switched" from a conventional loan to an FHA loan I gaurantee it was because the value of your home wasn't as high as you thought it was. Look at any national real estate report and even back in early 2008 home values everywhere were dropping. So, now you did not qualify for a conventional loan and because you wanted to take additional cash out of the "lower" equity that remained in the home your loan became a higher risk to any lender and the cost of doing a loan went up. That is when you friend failed to start telling you the hard truth and tried to scramble to save the loan. She passed the "blame" on to those unnamed underwriters and instead of being straight with you and letting you know you were really starting a whole new loan because you didn't qualify for the one she promised you.

That is why your interest rate was no longer locked and you needed a new appraisal and new documents that you had already provided before. To make matters worse she started compounding her mistakes. Take a step back and think. If this wasn't your friend would you ever believe that a mortgage company would let a loan officer "pay" your mortgage insurance for you "before" you even signed and closed a loan. And what advantage was there for you to not pay your current lender on the first of the month. All mortgages are paid in arrears. That means that when you make a payment on the 1st of the month you are actually paying for the previous months interest. You never really skip a payment. The interest due would have just been added to the amount needed to pay off your current loan. That is why it doesn't make sense for your friend to tell you Amerisave would "reimburse" you for mortgage payments you actually owed to another lender. I can't believe you let your best friend string you along like that for so long. I also, bet she kept blaming underwriting why she was hoping interest rates would go lower so she could somehow get you close to what she had originally promised. Then she was stuck and figured she would just try to cover your costs by waiving what commission she was going to personally make by originating your loan. But, she couldn't and that is why the closing costs were more than you anticipated and why you ended up with so little cash back.

But the really, really big whopper was the outright lie she told you last. Again, think about it real hard. If a lender was going to "reimburse' you any money at all, why oh why would they ever give it your loan officer in "her paycheck". You mean your friend was willing to pay taxes on what she would have to claim as "income" if it was paid directly to her just to turn around and give the money to you. No business would ever, ever reimburse a client through the salesperson. She knew she screwed up and was going to pay you out of her own pocket. Except I am sure if she screwed up your loan so badly she sure wasn't making much money from any other loans and that is why she doesn't have any money to give to you.

This isn't really so much the tale of a company ripping you off as it is a friend letting you down. That is a more personal issue than a reason to vent on a public forum.

I try to read these "rip off" reports with an open mind and know that these forums are a good way to expose negligent and unethical behavior. But, I don't think a whole company's reputation should be denounced when it is just one incompetent employee that did you wrong. Nowhere in your rip off report do you mention that you spoke with anyone at Amerisave except your "best friend". I have to agree with Kalee, any mortgage professional would know that FHA mortgages "require" an Upfront Mortgage Insurance payment and a monthly mortgage insurance payment. Here is what I am sure happened. Your best friend promised you a great loan that she was never going to be able to deliver no matter which lender she worked for at the time. As the loan was being processed a problem arose. If it was "switched" from a conventional loan to an FHA loan I gaurantee it was because the value of your home wasn't as high as you thought it was. Look at any national real estate report and even back in early 2008 home values everywhere were dropping. So, now you did not qualify for a conventional loan and because you wanted to take additional cash out of the "lower" equity that remained in the home your loan became a higher risk to any lender and the cost of doing a loan went up. That is when you friend failed to start telling you the hard truth and tried to scramble to save the loan. She passed the "blame" on to those unnamed underwriters and instead of being straight with you and letting you know you were really starting a whole new loan because you didn't qualify for the one she promised you.

That is why your interest rate was no longer locked and you needed a new appraisal and new documents that you had already provided before. To make matters worse she started compounding her mistakes. Take a step back and think. If this wasn't your friend would you ever believe that a mortgage company would let a loan officer "pay" your mortgage insurance for you "before" you even signed and closed a loan. And what advantage was there for you to not pay your current lender on the first of the month. All mortgages are paid in arrears. That means that when you make a payment on the 1st of the month you are actually paying for the previous months interest. You never really skip a payment. The interest due would have just been added to the amount needed to pay off your current loan. That is why it doesn't make sense for your friend to tell you Amerisave would "reimburse" you for mortgage payments you actually owed to another lender. I can't believe you let your best friend string you along like that for so long. I also, bet she kept blaming underwriting why she was hoping interest rates would go lower so she could somehow get you close to what she had originally promised. Then she was stuck and figured she would just try to cover your costs by waiving what commission she was going to personally make by originating your loan. But, she couldn't and that is why the closing costs were more than you anticipated and why you ended up with so little cash back.

But the really, really big whopper was the outright lie she told you last. Again, think about it real hard. If a lender was going to "reimburse' you any money at all, why oh why would they ever give it your loan officer in "her paycheck". You mean your friend was willing to pay taxes on what she would have to claim as "income" if it was paid directly to her just to turn around and give the money to you. No business would ever, ever reimburse a client through the salesperson. She knew she screwed up and was going to pay you out of her own pocket. Except I am sure if she screwed up your loan so badly she sure wasn't making much money from any other loans and that is why she doesn't have any money to give to you.

This isn't really so much the tale of a company ripping you off as it is a friend letting you down. That is a more personal issue than a reason to vent on a public forum.

I try to read these "rip off" reports with an open mind and know that these forums are a good way to expose negligent and unethical behavior. But, I don't think a whole company's reputation should be denounced when it is just one incompetent employee that did you wrong. Nowhere in your rip off report do you mention that you spoke with anyone at Amerisave except your "best friend". I have to agree with Kalee, any mortgage professional would know that FHA mortgages "require" an Upfront Mortgage Insurance payment and a monthly mortgage insurance payment. Here is what I am sure happened. Your best friend promised you a great loan that she was never going to be able to deliver no matter which lender she worked for at the time. As the loan was being processed a problem arose. If it was "switched" from a conventional loan to an FHA loan I gaurantee it was because the value of your home wasn't as high as you thought it was. Look at any national real estate report and even back in early 2008 home values everywhere were dropping. So, now you did not qualify for a conventional loan and because you wanted to take additional cash out of the "lower" equity that remained in the home your loan became a higher risk to any lender and the cost of doing a loan went up. That is when you friend failed to start telling you the hard truth and tried to scramble to save the loan. She passed the "blame" on to those unnamed underwriters and instead of being straight with you and letting you know you were really starting a whole new loan because you didn't qualify for the one she promised you.

That is why your interest rate was no longer locked and you needed a new appraisal and new documents that you had already provided before. To make matters worse she started compounding her mistakes. Take a step back and think. If this wasn't your friend would you ever believe that a mortgage company would let a loan officer "pay" your mortgage insurance for you "before" you even signed and closed a loan. And what advantage was there for you to not pay your current lender on the first of the month. All mortgages are paid in arrears. That means that when you make a payment on the 1st of the month you are actually paying for the previous months interest. You never really skip a payment. The interest due would have just been added to the amount needed to pay off your current loan. That is why it doesn't make sense for your friend to tell you Amerisave would "reimburse" you for mortgage payments you actually owed to another lender. I can't believe you let your best friend string you along like that for so long. I also, bet she kept blaming underwriting why she was hoping interest rates would go lower so she could somehow get you close to what she had originally promised. Then she was stuck and figured she would just try to cover your costs by waiving what commission she was going to personally make by originating your loan. But, she couldn't and that is why the closing costs were more than you anticipated and why you ended up with so little cash back.

But the really, really big whopper was the outright lie she told you last. Again, think about it real hard. If a lender was going to "reimburse' you any money at all, why oh why would they ever give it your loan officer in "her paycheck". You mean your friend was willing to pay taxes on what she would have to claim as "income" if it was paid directly to her just to turn around and give the money to you. No business would ever, ever reimburse a client through the salesperson. She knew she screwed up and was going to pay you out of her own pocket. Except I am sure if she screwed up your loan so badly she sure wasn't making much money from any other loans and that is why she doesn't have any money to give to you.

This isn't really so much the tale of a company ripping you off as it is a friend letting you down. That is a more personal issue than a reason to vent on a public forum.

I try to read these "rip off" reports with an open mind and know that these forums are a good way to expose negligent and unethical behavior. But, I don't think a whole company's reputation should be denounced when it is just one incompetent employee that did you wrong. Nowhere in your rip off report do you mention that you spoke with anyone at Amerisave except your "best friend". I have to agree with Kalee, any mortgage professional would know that FHA mortgages "require" an Upfront Mortgage Insurance payment and a monthly mortgage insurance payment. Here is what I am sure happened. Your best friend promised you a great loan that she was never going to be able to deliver no matter which lender she worked for at the time. As the loan was being processed a problem arose. If it was "switched" from a conventional loan to an FHA loan I gaurantee it was because the value of your home wasn't as high as you thought it was. Look at any national real estate report and even back in early 2008 home values everywhere were dropping. So, now you did not qualify for a conventional loan and because you wanted to take additional cash out of the "lower" equity that remained in the home your loan became a higher risk to any lender and the cost of doing a loan went up. That is when you friend failed to start telling you the hard truth and tried to scramble to save the loan. She passed the "blame" on to those unnamed underwriters and instead of being straight with you and letting you know you were really starting a whole new loan because you didn't qualify for the one she promised you.

That is why your interest rate was no longer locked and you needed a new appraisal and new documents that you had already provided before. To make matters worse she started compounding her mistakes. Take a step back and think. If this wasn't your friend would you ever believe that a mortgage company would let a loan officer "pay" your mortgage insurance for you "before" you even signed and closed a loan. And what advantage was there for you to not pay your current lender on the first of the month. All mortgages are paid in arrears. That means that when you make a payment on the 1st of the month you are actually paying for the previous months interest. You never really skip a payment. The interest due would have just been added to the amount needed to pay off your current loan. That is why it doesn't make sense for your friend to tell you Amerisave would "reimburse" you for mortgage payments you actually owed to another lender. I can't believe you let your best friend string you along like that for so long. I also, bet she kept blaming underwriting why she was hoping interest rates would go lower so she could somehow get you close to what she had originally promised. Then she was stuck and figured she would just try to cover your costs by waiving what commission she was going to personally make by originating your loan. But, she couldn't and that is why the closing costs were more than you anticipated and why you ended up with so little cash back.

But the really, really big whopper was the outright lie she told you last. Again, think about it real hard. If a lender was going to "reimburse' you any money at all, why oh why would they ever give it your loan officer in "her paycheck". You mean your friend was willing to pay taxes on what she would have to claim as "income" if it was paid directly to her just to turn around and give the money to you. No business would ever, ever reimburse a client through the salesperson. She knew she screwed up and was going to pay you out of her own pocket. Except I am sure if she screwed up your loan so badly she sure wasn't making much money from any other loans and that is why she doesn't have any money to give to you.

This isn't really so much the tale of a company ripping you off as it is a friend letting you down. That is a more personal issue than a reason to vent on a public forum.

I am a loan officer (NOT for this company) while it definitely sounds like your were ripped off and jerked around, your friend failed you more than anyone. She HAS to be new and has no business doing loans she does not understand OR doesn't explain.

First issue: You cannot just accidentally run a loan as conventional when it is supposed to be FHA. The LO (your friend) is the one who picks a loan program, runs it, and places the loan an investor/underwriter. The differences in running a conventional and FHA loan are unmistakable!!

BUT Conventional loans are harder to qualify for, especially when they are cash out refi's. So let me just tell you what I 99% positive actually happened. She thought she could do it conventional. SHE is the one that would have ordered the appraisal (and would know if she needed to get an FHA appraiser BUT she didn't plan on doing an FHA loan so she did not). Something went wrong with your conventional loan (for example, appraised value didn't come in high enough to have you at or below the 90% loan-to-value required for a conventional cash out refi)

SO she flipped your loan to FHA. Guess what. She didn't explain how an FHA loan works OR she has not a clue what she is doing! Her I paid your mortgage insurance is literally impossible!! You in NO circumstances can have your FHA mortgage insurance paid by your lender/loan officer. ALL FHA loans have an upfront mortgage insurance premium that is payable ONLY AT CLOSE on the settlement statement. In every case it can only be paid by the borrower (never the lender). She could not just send it. ALSO, although it looks as if it were paid 2 times, it was not. It is ALWAYS financed into your loan BUT ALSO reflects in the charges. Although it shows as a fee, it comes off of your bottom line because your loan increased by the exact same amount. It is difficult to explain without walking though a settlement statement with you. However, 100% of the time on FHA loans it MUST be listed in the fees but is not out of your pocket because of the increase in your loan amount. If your settlement statement was any other way it would not be FHA insurable and you would be in much more trouble!!

Also, as far as the monthly mortgage insurance she is also either lying to your OR has no business doing loans. In EVERY 30 year FHA loan there is also monthly mortgage insurance above and beyond your upfront premium. There is NO exception. It cannot be bought out or omitted in any way. All of these things are typical and required with FHA loans. Unfortunately your friend did not explain anything to you.

Another SCARY thing is that it is AGAINST ANY ETHICAL GUIDELINES FOR A LOAN OFFICER TO ADVISE YOU TO WAIT TO MAKE YOUR CURRENT PAYMENT!!!! At any responsible place I have ever worked at this is the type of behavior that would get you fired!!!!

So in closing, it does look that Amerisave really screwed you around as far as time and touble. I have heard many horrible things about this company, but have no real knowledge of them other than what I hear. However, it is your friend that was responsible for making sure you understood the program you were being put in. IT IS ALSO solely up to her to chose your rate and discount fees based on the commission she plans to make. No lender can screw you without the loan officer being part of it all. Underwriting turn times, appraised value, and underwriting decisions are the only things that were out of her control.

It sounds like she does not even understand the basics of an FHA loan as 90% of what you said is what is required by FHA. As complex as these things are you could not just know these things. You relied on someone to prepare your for these things so that you knew what you were getting into. This was 100% your friend's responsibility and she failed you. I really hope you can at least get your app fee back. Good luck!! PS. Next time you ever do a loan if you don't like what you see at closing then DON'T SIGN A THING. Those "oh we'll fix it prior to funding" never happen. If she had actually thought anything was wrong she wouldn't have let you sign.

I am a loan officer (NOT for this company) while it definitely sounds like your were ripped off and jerked around, your friend failed you more than anyone. She HAS to be new and has no business doing loans she does not understand OR doesn't explain.

First issue: You cannot just accidentally run a loan as conventional when it is supposed to be FHA. The LO (your friend) is the one who picks a loan program, runs it, and places the loan an investor/underwriter. The differences in running a conventional and FHA loan are unmistakable!!

BUT Conventional loans are harder to qualify for, especially when they are cash out refi's. So let me just tell you what I 99% positive actually happened. She thought she could do it conventional. SHE is the one that would have ordered the appraisal (and would know if she needed to get an FHA appraiser BUT she didn't plan on doing an FHA loan so she did not). Something went wrong with your conventional loan (for example, appraised value didn't come in high enough to have you at or below the 90% loan-to-value required for a conventional cash out refi)

SO she flipped your loan to FHA. Guess what. She didn't explain how an FHA loan works OR she has not a clue what she is doing! Her I paid your mortgage insurance is literally impossible!! You in NO circumstances can have your FHA mortgage insurance paid by your lender/loan officer. ALL FHA loans have an upfront mortgage insurance premium that is payable ONLY AT CLOSE on the settlement statement. In every case it can only be paid by the borrower (never the lender). She could not just send it. ALSO, although it looks as if it were paid 2 times, it was not. It is ALWAYS financed into your loan BUT ALSO reflects in the charges. Although it shows as a fee, it comes off of your bottom line because your loan increased by the exact same amount. It is difficult to explain without walking though a settlement statement with you. However, 100% of the time on FHA loans it MUST be listed in the fees but is not out of your pocket because of the increase in your loan amount. If your settlement statement was any other way it would not be FHA insurable and you would be in much more trouble!!

Also, as far as the monthly mortgage insurance she is also either lying to your OR has no business doing loans. In EVERY 30 year FHA loan there is also monthly mortgage insurance above and beyond your upfront premium. There is NO exception. It cannot be bought out or omitted in any way. All of these things are typical and required with FHA loans. Unfortunately your friend did not explain anything to you.

Another SCARY thing is that it is AGAINST ANY ETHICAL GUIDELINES FOR A LOAN OFFICER TO ADVISE YOU TO WAIT TO MAKE YOUR CURRENT PAYMENT!!!! At any responsible place I have ever worked at this is the type of behavior that would get you fired!!!!

So in closing, it does look that Amerisave really screwed you around as far as time and touble. I have heard many horrible things about this company, but have no real knowledge of them other than what I hear. However, it is your friend that was responsible for making sure you understood the program you were being put in. IT IS ALSO solely up to her to chose your rate and discount fees based on the commission she plans to make. No lender can screw you without the loan officer being part of it all. Underwriting turn times, appraised value, and underwriting decisions are the only things that were out of her control.

It sounds like she does not even understand the basics of an FHA loan as 90% of what you said is what is required by FHA. As complex as these things are you could not just know these things. You relied on someone to prepare your for these things so that you knew what you were getting into. This was 100% your friend's responsibility and she failed you. I really hope you can at least get your app fee back. Good luck!! PS. Next time you ever do a loan if you don't like what you see at closing then DON'T SIGN A THING. Those "oh we'll fix it prior to funding" never happen. If she had actually thought anything was wrong she wouldn't have let you sign.

I am a loan officer (NOT for this company) while it definitely sounds like your were ripped off and jerked around, your friend failed you more than anyone. She HAS to be new and has no business doing loans she does not understand OR doesn't explain.

First issue: You cannot just accidentally run a loan as conventional when it is supposed to be FHA. The LO (your friend) is the one who picks a loan program, runs it, and places the loan an investor/underwriter. The differences in running a conventional and FHA loan are unmistakable!!

BUT Conventional loans are harder to qualify for, especially when they are cash out refi's. So let me just tell you what I 99% positive actually happened. She thought she could do it conventional. SHE is the one that would have ordered the appraisal (and would know if she needed to get an FHA appraiser BUT she didn't plan on doing an FHA loan so she did not). Something went wrong with your conventional loan (for example, appraised value didn't come in high enough to have you at or below the 90% loan-to-value required for a conventional cash out refi)

SO she flipped your loan to FHA. Guess what. She didn't explain how an FHA loan works OR she has not a clue what she is doing! Her I paid your mortgage insurance is literally impossible!! You in NO circumstances can have your FHA mortgage insurance paid by your lender/loan officer. ALL FHA loans have an upfront mortgage insurance premium that is payable ONLY AT CLOSE on the settlement statement. In every case it can only be paid by the borrower (never the lender). She could not just send it. ALSO, although it looks as if it were paid 2 times, it was not. It is ALWAYS financed into your loan BUT ALSO reflects in the charges. Although it shows as a fee, it comes off of your bottom line because your loan increased by the exact same amount. It is difficult to explain without walking though a settlement statement with you. However, 100% of the time on FHA loans it MUST be listed in the fees but is not out of your pocket because of the increase in your loan amount. If your settlement statement was any other way it would not be FHA insurable and you would be in much more trouble!!

Also, as far as the monthly mortgage insurance she is also either lying to your OR has no business doing loans. In EVERY 30 year FHA loan there is also monthly mortgage insurance above and beyond your upfront premium. There is NO exception. It cannot be bought out or omitted in any way. All of these things are typical and required with FHA loans. Unfortunately your friend did not explain anything to you.

Another SCARY thing is that it is AGAINST ANY ETHICAL GUIDELINES FOR A LOAN OFFICER TO ADVISE YOU TO WAIT TO MAKE YOUR CURRENT PAYMENT!!!! At any responsible place I have ever worked at this is the type of behavior that would get you fired!!!!

So in closing, it does look that Amerisave really screwed you around as far as time and touble. I have heard many horrible things about this company, but have no real knowledge of them other than what I hear. However, it is your friend that was responsible for making sure you understood the program you were being put in. IT IS ALSO solely up to her to chose your rate and discount fees based on the commission she plans to make. No lender can screw you without the loan officer being part of it all. Underwriting turn times, appraised value, and underwriting decisions are the only things that were out of her control.

It sounds like she does not even understand the basics of an FHA loan as 90% of what you said is what is required by FHA. As complex as these things are you could not just know these things. You relied on someone to prepare your for these things so that you knew what you were getting into. This was 100% your friend's responsibility and she failed you. I really hope you can at least get your app fee back. Good luck!! PS. Next time you ever do a loan if you don't like what you see at closing then DON'T SIGN A THING. Those "oh we'll fix it prior to funding" never happen. If she had actually thought anything was wrong she wouldn't have let you sign.

I am a loan officer (NOT for this company) while it definitely sounds like your were ripped off and jerked around, your friend failed you more than anyone. She HAS to be new and has no business doing loans she does not understand OR doesn't explain.

First issue: You cannot just accidentally run a loan as conventional when it is supposed to be FHA. The LO (your friend) is the one who picks a loan program, runs it, and places the loan an investor/underwriter. The differences in running a conventional and FHA loan are unmistakable!!

BUT Conventional loans are harder to qualify for, especially when they are cash out refi's. So let me just tell you what I 99% positive actually happened. She thought she could do it conventional. SHE is the one that would have ordered the appraisal (and would know if she needed to get an FHA appraiser BUT she didn't plan on doing an FHA loan so she did not). Something went wrong with your conventional loan (for example, appraised value didn't come in high enough to have you at or below the 90% loan-to-value required for a conventional cash out refi)

SO she flipped your loan to FHA. Guess what. She didn't explain how an FHA loan works OR she has not a clue what she is doing! Her I paid your mortgage insurance is literally impossible!! You in NO circumstances can have your FHA mortgage insurance paid by your lender/loan officer. ALL FHA loans have an upfront mortgage insurance premium that is payable ONLY AT CLOSE on the settlement statement. In every case it can only be paid by the borrower (never the lender). She could not just send it. ALSO, although it looks as if it were paid 2 times, it was not. It is ALWAYS financed into your loan BUT ALSO reflects in the charges. Although it shows as a fee, it comes off of your bottom line because your loan increased by the exact same amount. It is difficult to explain without walking though a settlement statement with you. However, 100% of the time on FHA loans it MUST be listed in the fees but is not out of your pocket because of the increase in your loan amount. If your settlement statement was any other way it would not be FHA insurable and you would be in much more trouble!!

Also, as far as the monthly mortgage insurance she is also either lying to your OR has no business doing loans. In EVERY 30 year FHA loan there is also monthly mortgage insurance above and beyond your upfront premium. There is NO exception. It cannot be bought out or omitted in any way. All of these things are typical and required with FHA loans. Unfortunately your friend did not explain anything to you.

Another SCARY thing is that it is AGAINST ANY ETHICAL GUIDELINES FOR A LOAN OFFICER TO ADVISE YOU TO WAIT TO MAKE YOUR CURRENT PAYMENT!!!! At any responsible place I have ever worked at this is the type of behavior that would get you fired!!!!

So in closing, it does look that Amerisave really screwed you around as far as time and touble. I have heard many horrible things about this company, but have no real knowledge of them other than what I hear. However, it is your friend that was responsible for making sure you understood the program you were being put in. IT IS ALSO solely up to her to chose your rate and discount fees based on the commission she plans to make. No lender can screw you without the loan officer being part of it all. Underwriting turn times, appraised value, and underwriting decisions are the only things that were out of her control.

It sounds like she does not even understand the basics of an FHA loan as 90% of what you said is what is required by FHA. As complex as these things are you could not just know these things. You relied on someone to prepare your for these things so that you knew what you were getting into. This was 100% your friend's responsibility and she failed you. I really hope you can at least get your app fee back. Good luck!! PS. Next time you ever do a loan if you don't like what you see at closing then DON'T SIGN A THING. Those "oh we'll fix it prior to funding" never happen. If she had actually thought anything was wrong she wouldn't have let you sign.