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Report: #61769

Complaint Review: Ameristate Financial Benefits - Wilmington Delaware

  • Submitted:
  • Updated:
  • Reported By: Pottstown pa
  • Author Confirmed What's this?
  • Why?
  • Ameristate Financial Benefits Wilmington, DE Wilmington, Delaware U.S.A.
  • Phone: 877-888-1616
  • Web:
  • Category: Banks

Ameristate Financial Benefits Bank Account Fraud- Unauthorized withdrawal- stolen numbers ripoff business Wilmington Delaware

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Ok... this about the third time this has happened to me. I guess part of it is my fault because I didn't close my bank account after it happened for the second time.
I check my bank account balance quite frequently, online and noticed a check number of 9999 in the amount of $34.90.

I had been trying to close this account as my fiance and I opened a joint account and I want to phase this one out.
I still had money being direct deposited into the account from my paycheck and also had a couple bills coming out automatically, every month so I still had some people to talk to about changing that.

I had only been keeping spending money in there and the amounts for the bills so I notice when something is missing.

At this point I only had about $20 in the account and this "check" went through. The person was able to cash the check (which I also have issues with) and the bank charged me a $25 insufficient funds charge.
I immediately called my bank and they told me that the check number was a number that's used when a check is done over the phone, frequently.

The representative told me that he could send me a copy of the check and that would help me with research.
I got the check copy and the date on the check was April 26, 2003 for $34.90. The name on the check was mine, the address for me was incorrect and they had my work phone number listed as the contact number.

The company that wrote the check out was Ameristate Financial Benefits. I had no idea who they were. I went on the Better Business Bureau website and found the toll free number for the business and called.

I left a message for the people to call me back. I did not receive a call. I called back over and over until I finally reached someone. I spoke with a woman named Kim. She told me that I had been called and this was about my package. I have no idea what package this is.
I asked if the date on the check was the day they spoke with me and she said yes.

Well, as I said before the phone number that was on the check was my work phone number. The date the check was issued was a Saturday and I was not at work. There are only a few days when we work on Saturdays. Even if we were working on that Saturday, I was at my cousin's wedding all day and I had had off the day before doing some wedding things with my family.

I told her of this and she still maintained that they spoke with me. I asked if she was affiliated with First I-Net, First Premier Bank and SD Enterprises. She advised she was not. I had had problems with the two latter companies taking money out of my account when it was not authorized. I have rip off reports on these people as well.

I told her the only time I was called about a charge that was similar to this one was when First I-net called me and told me about a credit card they were offering... It came to the part where I was to give them my checking account information and when I told them I was not comfortable giving them that information he told me he would call me at home as he could tell that I was at work. I told him when a good time to call me was and then left it at that. I never received a phone call.

The woman said that they don't have anything to do with those people but they do not deal with fraud in their office and they wouldn't have stolen my information or bought it.

I beg to differ. I did not give them my information, I never spoke to anyone at Ameristate Financial Benefits.

Well, the woman said for me to call her first thing on Monday and she would put in for a refund. I asked her about the insufficient funds fee and she said she would have to see about that. I told her that they WOULD reimburse me that charge as the funds were never authorized to be withdrawn from my account.
In any event, I called on Monday and I put in for the refund. I wanted to give them the benefit of the doubt and give them the chance to return my money before I have to take any additional action.

She said I would hear from her w/in 7-10 days. I didn't.
I called back... She said they haven't heard anything and that someone was probably trying to call me but werent' able to reach me.

I told her that the number they have is my work number and I am here five days a week from 8:30am -5 pm and I have voice mail so there is no excuse that is acceptable.

She said that she would check on it and then get back with me that day or by the end of business the next day.
I never heard from her. It is now almost two weeks later and I have not heard from these people and I have not seen my money.

I called today and left a message that they need to call me as I'm sick and tired of being told I will be called and then no one calls. I gave them my work phone number and adivsed that they better call me back or else I will press charges.

I'll call the police in Wilmington if I have to. I'm going to file a report with the better business bureau.
Updates to follow

Susannah
Pottstown, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/25/2003 07:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ameristate-financial-benefits/wilmington-delaware/ameristate-financial-benefits-bank-account-fraud-unauthorized-withdrawal-stolen-numbers-61769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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