I started classes on February 11, 2002 at the Charlotte, N.C. branch and was very unsatisfied with the training I received. The instructors spent most of the class time taking smoke breaks and rambling on about learning important stuff later. They stated that the material was to granular and we would have to come back to it later sometime during the duration of the class.
We skipped a lot of material that was VERY important and need to be covered. I myself had to buy extra books just to read and learn myself because the books they provided were so out of date.
In all honesty, I learned all the material without the instructors help. As far as my learning is concerned, I along with a few other students would get together after class and try to learn the material ourselves. We did this until the doors closed. The story goes like this.
One day we were meeting at Ameritrain as usual and we noticed that the doors were locked. We tried to enter from the back door but couldn't because they had changed the lock code on the door. After this we looked in through the window and noticed that everything had been moved out, I then became suspicious.
I tried calling different Ameritrain offices and was blown off several times. I did however get to leave 13 messages on Steven Gouvea (V.P. and General manager of AmeriTrain) answering machine that were never returned.
I have done everything in my power to contact Ameritrain but have been unsuccessful. What ever I try to do they just blow me off by lying. I have been told 4 different stories about The Charlotte, N.C. branch. After all of this I decided to take to to Sallie Mae ( my loaning agency ) and stated the problems I was having with Ameritrain.
They told me they would look into it and get back with me. Well, just the other day I tried calling Sallie Mae and they have no clue what Ameritrain is up to. They stated that they could not get Ameritrain to call them back. I believe that Ameritrain is lying to Sallie Mae as well.
Charlotte, North Carolina