Report: #30439

Complaint Review: Ameritrain

  • Submitted: Wed, September 18, 2002
  • Updated: Wed, September 18, 2002
  • Reported By: Springfield VA
  • Ameritrain
    1003 W. 9th Ave., 2nd floor
    King of Prussia, Pennsylvania

Ameritrain ripoff defrauded King of Prussia Pennsylvania

Show customers why they should trust your business over your competitors...

The following letter was sent from my attorney, Alan Docterman, to AmeriTrain's headquarters in King of Prussia, PA and to KeyBank in Boston, MA, on August 21, 2002:

Dear Sir or Madam:

Please be advised that I have been retained to represent Jay S. Figer with regard to his contract with Ameritrain for computer training. This training was partially financed by a Key CareerLoan obtained for him.

Mr. Figer contacted Ameritrain at its Tyson Corner branch and met with the regional manager, David DeConcini, on June 3, 2002. He signed an Enrollment Agreement for 136 hours of training in Microsoft Windows 2000 MCSE and Microsoft Exchange 2000, beginning July 22, 2002. The total charge was $8300; he paid $830, leaving a balance to finance of $7470. Mr. DeConcini arranged for financing with KeyBank, with whom it had an ongoing relationship. KeyBank apparently also added a loan fees charge of $373.50. When Mr. Figer spoke to Mr. DeConcini about one week before classes were to begin, he was informed that the instructor had been mistakenly scheduled elsewhere and that the commencement of instruction would be deferred to August 27, 2002.

Last week Mr. Figer called the Tyson Corner location and was informed by the secretary that Mr. DeConcini was no longer employed there, that the office was being moved, and that the start date was uncertain. Mr. Figer then called Steven H. Gouveia, Vice President of Ameritrain, in King of Prussia, who was unclear about the status of the Tyson Corner office or when classes would commence. Mr. Figer checked the website of Ameritrain, and contrary to the representations made, discovered that the Tyson Corner office had been closed. Mr. Figer then learned from the Virginia State Department of Education that the office had recently received a series of complaints from students regarding the closing of the office and the cessation of services.

It is evident that Ameritrain has engaged in a course of unscrupulous and deceptive conduct. For the reasons set forth above, which include but are not limited to, breach of contract, fraud, misrepresentation and violation of Truth-in-Lending, Mr. Figer hereby cancels and rescinds the contract entered into on June 3, 2002. Demand is hereby made for return within ten days of his $830 deposit and his two payments of $134.46 to KeyBank. The sum of $964.46 should be sent to Mr. Figer at his home address: 7213 Hidden Ridge Ct., Springfield, VA 22152.

Please feel free to contact me if you have any questions regarding this matter. Thank you for your cooperation.

Sincerely yours,

Springfield, Virginia
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/18/2002 06:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.