Complaint Review: Ameritrain
8245 Boone Blvd Ste 250
Tysons Corner, Virginia
- Phone: 703-356-4114
- Category: Computer Training & Education
Ameritrain Incorporated refund ripoff what to do Tysons Corner Virginia
*Consumer Suggestion: I forgot to tell you all what I did
At the time of registration, I made it clear that I would only take this course if I could get into the class that began June 11 and ended in early August. No problem they said. The total price was about $7000 which I paid 10% out of pocket and then financed the rest through Sallie Mae.
On the night of the 3rd class, I received a call from Marcus Demetri, National Director of Admissions, stating that the class had been cancelled due to a faulty air conditioning unit in our lab. I thought that class was cancelled that night only but no, the entire 9-week course was cancelled. Hindsight tells me that this was the beginning of the end. They "offered" to put me in a class that started later in the summer, which I couldn't do due to college starting back up and obligations to other things I have that I can't change. They even had the balls to tell me to cancel my college courses so I could take their class.
Anyway, after talking to the Regional Manager, David Deconcini, he said that I should probably ask for a full refund since they, Ameritrain, weren't able to fulfill their obligation to me. I sent Certified letters explaining the situation and asking for a refund to their Headquarters addressed to Steve Gouveia, Vice President / General Manager. I received the notification card back from the USPS showing they signed for the letter on June 26, 2002. Here we are 2 months later.
I tried to call their McLean, Va. office and it is closed down "due to relocation". I tried to call the Headquarters but you can only leave voicemail. I left a voicemail for Mr. Gouveia asking for a reply to my refund request. In the mean time, I am still out the money I put down I have paid so far but I have to keep paying off the student loan to Sallie Mae or my credit is screwed up.
This report was posted on Ripoff Report on 08/14/2002 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ameritrain/tysons-corner-virginia-22182/ameritrain-incorporated-refund-ripoff-what-to-do-tysons-corner-virginia-26919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: