• Report: #997459
Complaint Review:

Ami Clubwear

  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 15, 2013

  • Reported By: anonymous — United States of America
Ami Clubwear
Internet United States of America

Ami Clubwear ,amiclubwear.com Horrible Customer Service , Internet

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I ordered two dresses from this company. Two weeks later I receive only one of the dresses, but my credit card was charged for both. I call customer service and, after being on hold for close to an hour, they tell me the other dress is not available. They charged me a ridiculous high shipping cost of $11.90 for two items. I only paid such a high shipping cost because I was ordering multiple items. Now I find out they're only reimbursing me $1.75 of that shipping cost for the item I'm not receiving. So I'm paying over $10 shipping for ONE tiny light-weight dress. I asked if I could get a replacement dress for the item no longer available. They said that's not their policy and that a refund has already been issued. Bullsh*t! My credit card has not been refunded a dime yet. Only after my phone call to customer service has any action been taken on their part. This company is not reputable. I will never order from them again.

This report was posted on Ripoff Report on 01/15/2013 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ami-clubwear/internet/ami-clubwear-amiclubwearcom-horrible-customer-service-internet-997459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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