Report: #966599

Complaint Review: AMI Clubwear

  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012
  • Reported By: Erics D — Tallahassee Florida United States of America
  • AMI Clubwear
    14273 Don Julian Road
    United States of America

AMI Clubwear DON'T PURCHASE!!! They don't fulfill orders, Internet

Show customers why they should trust your business over your competitors...

On 11/02/12 I ordered the Snake Skin Textured Metallic Fabric Curved Wedges size 9 and Lavender Deep V Neck Ruched Elastic Waistband Sexy Romper size small and choose two day shipping to have the items no later than Nov. 8, 2012. The total cost for the order was $88.84 in which the cost of the shoes amounted to 55.99 and the shipping totaled $40.75.

I only received a confirmation email of my order and on Nov 6. 2012, I received a second email that my order shipped with just the 1 item Lavender Deep V Neck Ruched Elastic Waistband Sexy Romper, not the Shoes. This company didn't bother to email me and inform that the shoes did not ship due to a manufacturer defect, in which had I been contacted I would've opted to cancel the entire order and receive a full refund. I literally only ordered from this company to get the shoes only. I called 2 times on Nov 7, 2012 and spoke with two CSR reps, the first name I couldn't remember.

The other rep was Duke and he promised me that if my original ordered item could not be ship that I could choose two alternate items from their site and he'd make sure one pair shipped Thursday overnight. He also promised a call back. On Nov 8, 2012 I called customer service back and spoke with Gloria who assured she'd personally call back with the shipment updated info. Nevertheless I didn't receive any call backs and with my 3rd call to Gloria, her supervisor told me I couldn't substitute another item in place of my shoes after Duke made a promise I could.

DON'T PURCHASE FROM THIS CHEAP COMPANY!!! Even sitting on hold for customer service can be up to an hour wait
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This report was posted on Ripoff Report on 11/08/2012 05:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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