Complaint Review: amoreskintreatment - St Cloud Minnesota
- amoreskintreatment 400 1st Street South, Suite 600 St Cloud, Minnesota USA
- Phone: 1-844-215-7226
- Web: http://amoreskinfacecream.net
- Category: On-Line Business
amoreskintreatment Skin Youthskin cream labNUVSkin Serum labDecollage Complete Scam with multiple addresses and product names St Cloud Minnesota
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I responded to a facebook for a free trial of a skin care product - amoreskin. I entered my credit card information , address, etc. planning to back out of the sale if I came across anything that suggested an ongoing monthly shipment. I did not come across any declaration of such terms and conditions. In fact, as soon as I entered that information the sale went through.
I received the free trial. With it I received a card with information for ordering in the future.
Today I noticed that I was charged $89.97 each for additional supply of two different products.
I telephoned, using the phone number contact on my bank statement. I spoke with a cumstomer service representative who insisted on reading me the "terms" to which I had agreed. He insisted that I could not have placed the order without "checking the box" agreeing to the terms. He inisted that he could not cancel my "subscription" until he had read me the terms. I do not recall checking any box at any time. Additionally, when I searched for the website, it was different than the website to which the Facebook link had taken me.
I asked for a written copy of the terms to be emailed to me. The customer representative said that there was no way to generate an email since they were all automatically generated. I tried to get the name or contact information for someone with the authority to send an email. He gave me a phone number to the parent company which does not work.
I then went online for a search for a contact number. I found amoreskin and clicked through the "free trial" links to get to a more complete webpage. It is now listed as Decollage. They have completely changed the name of the product.
I cancelled any further shipments, but intend to contact my bank tomorrow to be absolutely sure.
This report was posted on Ripoff Report on 02/12/2017 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amoreskintreatment/st-cloud-minnesota-56301/amoreskintreatment-skin-youthskin-cream-labnuvskin-serum-labdecollage-complete-scam-with-1355588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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