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Report: #1299395

Complaint Review: Amscot - miami Florida

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  • Reported By: Jesus — miami Florida USA
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  • Amscot 9620 sw coral way miami, Florida USA

Amscot Amscot The Money Superstore Amscot western union violation of my privacy intrusive in ALL they're customer personal matters miami Florida

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On April 12 2016 visited Amscot Money Superstore at 9620 sw Coral Way Miami Fl 33165. to claim a western union money transfer in the amount of $58.00 i had the information from sender with transaction id# the store clerk Alexandra pointed out the proper western union form i filled out with all the requested info on the form and handed it to the teller with my drivers license, she asked me several personal questions about myself and the sender that i felt were invasive and irrelevant to the transaccion among them she asked me quote: what is the money for?

I asked her i dont have to answer that question for this transaccion right? she asked me again (what is the money for?) i was appalled out of frustration i answered for drugs then imidiately i said no really dont feel i need to answer that. she replied we can't process your transaction. I asked for what reason and she would not respond she moved to the other window and ignored me, 

I requested to speak to the manager and the other clerk a young man that was standing near bye listening responded i am the manager (i suspected he was lying and he was) i asked him to please give me a reason for not being able to process my transaction in writing specifying the transaccion id# he replied i cant do that call this 800 # pointed to it on window and walked away also ignoring. 

I called Amscot customer service 18003336130 i spoke to sherri and explained the situation and expressed that i felt that the transaction had not been processed because i sarcastically said drugs (lied ofcourse) to question that should'nt of been asked i asked what is the managers name in that store she would only provide a first name of Jonathon i mentioned to her that Edgar identified himself as the manager and asked if it was customary for employees to represent themselves as managers, she said Edgar was not the manager but perhaps was in charge, 

 Just for the record later that day i went to publix with the same transaction filled out the western union form they requested my id processed the transaction never asked not even 1 question 

This report was posted on Ripoff Report on 04/12/2016 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amscot/miami-florida-33165/amscot-amscot-the-money-superstore-amscot-western-union-violation-of-my-privacy-intrusi-1299395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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